Cybersecurity Solutions Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Cybersecurity Solutions Engineer based in United States.

• Serve as the technical SME across managed detection and response, extended detection and response, DNS-layer security, network monitoring, hardened cloud images, secure software and infrastructure offerings, networking, and cloud security.
• Lead technical discovery, solution design, demonstrations, proofs of concept, onboarding, deployment guidance, escalations, and issue resolution through full closure.
• Own the technical onboarding experience for assigned accounts, helping accelerate time to value, support customer satisfaction, and protect revenue recognition.
• Partner with Services Account Executives throughout the U.S. government sales cycle, including procurement processes, security reviews, technical evaluations, and deal closure.
• Work within the CSE/TAM operating model to provide a seamless technical experience from pre-sales through onboarding, adoption, renewal, and expansion.
• Maintain proactive, real-time communication through phone, video, and in-person meetings as needed, building trusted relationships and driving technical issues to resolution.
• Act as a technical team lead by coaching, enabling, and upskilling solutions engineers while broadening team expertise across the managed security services portfolio.
• Create enablement materials, runbooks, demonstration environments, and best-practice documentation that improve team capabilities and accelerate ramp-up.
• Deliver professional technical presentations and demonstrations through virtual platforms, phone-based engagements, and live or virtual conferences, clearly communicating cybersecurity value to diverse audiences.
• Synthesize customer and field feedback into actionable insights for Product Management, Security Operations, Engineering, and executive leadership.
• Identify cross-sell and upgrade opportunities, support sales through closure, and develop use cases, case studies, testimonials, and technical recommendations.
• Maintain accurate account contacts, opportunities, and support activity in Salesforce while ensuring timely and effective two-way communication.
• Represent the organization in a general capacity and participate in conferences, product meetings, and other external or internal events as required.

• Bachelor's degree in a technical or business discipline, or equivalent relevant preparation.
• 5+ years of experience in sales engineering, solutions engineering, or technical account management within cybersecurity, with demonstrated responsibility across both pre-sales and post-sales environments.
• Deep knowledge of MDR, EDR/XDR/MXDR, NDR/IDS, and DNS-layer security, with direct experience using CrowdStrike Falcon and/or Sophos platforms.
• Strong network engineering fundamentals, including TCP/IP, routing, firewalls, and network sensor/IDS deployment, along with working knowledge of AWS, Azure, or GCP and secure or hardened cloud image concepts.
• Understanding of U.S. State, Local, Tribal, and Territorial government environments, procurement processes, and public-sector sales cycles.
• Demonstrated experience mentoring, training, coaching, or technically leading other engineers.
• Proactive and empathetic communication style, with a willingness to engage directly by phone and take ownership of issues through complete resolution across the customer lifecycle.
• Strong verbal and written communication skills, including the ability to conduct technical remote demonstrations using Microsoft Teams and other real-time applications.
• Familiarity with Salesforce and Microsoft Office.
• Ability to operate independently while collaborating effectively with a broader team in a fast-paced environment.
• Ability to travel as needed and authorization to work in the United States.

• Remote work opportunity based in United States.