About the company
H2 Performance Consulting is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer.
Responsibilities
- Monitor, maintain, and optimize Azure cloud infrastructure to ensure high availability, scalability, and performance of enterprise applications.
- Troubleshoot and resolve operational issues related to Azure services, DevSecOps tools, and CI/CD pipelines in production and pre-production environments.
- Configure and manage Azure resources, including virtual machines, storage accounts, networking components, Azure Container Registries, and Key Vault integration for secure resource management.
- Support the deployment and operation of DevSecOps tools, including GitHub Advanced Security (CodeQL, Dependabot, SBOM), GitHub Workflows, and Visual Studio Code/Enterprise for development and pipeline automation.
- Implement and maintain security tools such as Trellix, Invicti, and Anchore to ensure compliance with DoD cybersecurity standards.
- Manage Windows Server environments, including general administration, policy enforcement, client-side domain joins, and troubleshooting SCCM-related issues affecting servers.
- Manage Linux (RHEL, Ubuntu) environments for current and future server and appliance deployments.
- Use Azure CLI and PowerShell scripting to automate operational tasks and streamline resource management.
- Review Azure Monitor analytics and Azure portal logs to identify and remediate subscription and resource issues.
- Manage containerized workloads using Docker and Azure Container Registries for image management and deployment.
- Implement automated monitoring, logging, and alerting systems using Azure Monitor, Log Analytics, and Application Insights.
- Collaborate with development and engineering teams to ensure seamless integration of applications, including SQL integration, into Azure environments.
- Apply security best practices, including configuring Azure Security Center policies, managing role-based access control (RBAC), and ensuring compliance with DoD standards.
- Assist in the automation of operational tasks using Infrastructure-as-Code tools like Terraform or Bicep.
- Participate in incident response, root cause analysis, and post-incident reviews to improve system reliability.
- Provide helpdesk support by taking ownership of tickets in the Remedy ticketing solution, resolving issues, and managing incidents to ensure timely resolution and user satisfaction.
- Document operational processes, configurations, troubleshooting procedures, and helpdesk resolutions for knowledge sharing and audit compliance.
- Contribute to Agile processes, including sprint planning, backlog grooming, and daily stand-ups, to align operational support with project goals.
Requirements
- Minimum SECRET clearance and a security certification such as Security+ or Azure Security Engineer Associate.
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- One or more intermediate or advanced Azure or GitHub certifications.
- 5 years of experience supporting highly available development, test and production environments with a focus on uptime, performance, and incident resolution.
- 2 years of experience in cloud architecture, design, and implementation in an enterprise environment with multiple competing initiatives and tight project deadlines with many dependencies.
- Experience working as part of an enterprise service desk, including strong problem-solving skills and the ability to work under pressure to resolve operational incidents.
- Experience working with technical teams, stakeholders, and industry partners in multi-vendor environments including identification and management of dependencies, prioritization, and successful delivery of solutions.
- Experience delivering and maintaining solutions via the Scaled Agile Framework (SAFe).
- Demonstrated experience supporting Azure infrastructure, including compute, storage, networking, Azure Container Registries, and Key Vault integration in production environments.
- Demonstrated experience with automated security compliance tools such as Trellix, Invicti, and Anchore.
- Demonstrated experience reviewing Azure Monitor analytics and Azure portal logs to resolve subscription and resource issues.
- Proficiency in administering DevSecOps tools, including GitHub Advanced Security (CodeQL, Dependabot, SBOM), GitHub Workflows, and Visual Studio Code/Enterprise.
- Proficiency in Windows Server administration, including troubleshooting SCCM issues and client-side domain joins.
- Proficiency in Linux (RHEL/Ubuntu) administration skills for server and appliance management.
- Proficiency in Azure CLI and PowerShell scripting for automation and resource management.
- Familiarity with SQL integration in Azure environments.
- Familiarity with Infrastructure-as-Code tools (e.g., Terraform, Bicep) and configuration management.
- Knowledge of CI/CD pipeline operations and troubleshooting in a cloud-native environment.
- Knowledge of Docker and Azure Container Registries for container and image management.
- Knowledge of cloud security principles, including identity management, network security, and compliance frameworks (e.g., NIST 800-53, DoD STIGs).
- Knowledge of project management.