About the company
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.
Responsibilities
- Derive actionable insights from data to drive the team's strategy and inform product decisions.
- Establish clear goals, define measurable KPIs, and develop compelling narratives to help your team understand their progress.
- Ensure accurate, impactful, fast decision making with high quality analysis, helping us to iterate faster.
- Build automated data pipelines and dashboards to minimise repetitive tasks and allow data self-serve.
- Identify & evaluate high impact opportunities, find ways to support & accelerate or identify and advocate for better alternatives.
- Take ownership of complex cross-team projects; in particular help product & operational teams across Wise Business better understand and size the impact of friction originating from their domains on customer retention so they can better prioritize fixing them.
Requirements
- 5+ years experience in analytical roles with strong data analysis skills.
- Expert in SQL and know your way around BI platforms (Looker, Tableau) to enable self-service analytics.
- Enjoy working independently in a fast-paced environment: Identifying impactful opportunities and making them happen, triage requests by impact and you know when and how to adapt analysis scope to achieve 80/20 results.
- Excellent verbal and written communicator - you cut through the noise, communicating what matters in a way that people get it.
- Expert at crafting dashboards and visualisations that bring data to life, tell a story and have diagnostic power.
- Strong stakeholder management skills - you are collaborative, you know how to influence using data and when to say yes or no to maximise impact.
- Bias to action - you identify what needs to be done and make it happen.
Nice to have
- Prior experience in the B2B space understanding business customers' financial and expense management needs.
- Prior experience working with customer support, fincrime or servicing analytics.
Conditions
- Salary: £75,000 - £115,000
- Company Restricted Stock Units
- Numerous great benefits in our London office
- Hybrid working
- Paid annual holiday, sick days, parental leave and other leave opportunities
- 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave