About the company
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a ServiceNow HRSD Developer based in India.
Responsibilities
- Design, develop, configure, customize, and maintain ServiceNow HRSD solutions in line with business requirements and technical best practices.
- Implement and support core HRSD capabilities, including HR Case Management, Employee Center, HR Services, and Lifecycle Events.
- Configure and customize Service Catalog components, including catalog items, record producers, and HR service offerings.
- Design and automate HR workflows using Flow Designer to improve process efficiency and employee service delivery.
- Build, maintain, and troubleshoot integrations with external systems using IntegrationHub, REST APIs, SOAP APIs, and related integration technologies.
- Develop and customize ServiceNow applications using JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.
- Translate HR business requirements into scalable technical solutions.
- Participate in requirements gathering, technical design, development, testing, deployment, and post-production support.
- Diagnose and resolve technical issues affecting HRSD applications, workflows, integrations, and platform functionality.
- Collaborate with functional teams, technical colleagues, and business stakeholders.
- Follow ServiceNow development standards, coding best practices, and upgrade-safe customization principles.
- Support continuous improvement initiatives.
Requirements
- 5–10 years of overall ServiceNow development experience, with strong hands-on expertise in HR Service Delivery.
- Demonstrated experience designing, developing, configuring, and implementing ServiceNow HRSD solutions.
- Strong knowledge of HR Case Management, Employee Center, HR Services, Lifecycle Events, Service Catalog, and related HRSD capabilities.
- Practical experience using Flow Designer to build and maintain workflows and automated business processes.
- Experience with IntegrationHub and developing integrations using REST and SOAP APIs.
- Strong JavaScript development skills and hands-on experience with Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.
- Solid understanding of ServiceNow platform configuration, scripting, workflow development, and system integrations.
- Ability to independently manage development tasks from requirements analysis and solution design through testing, deployment, and support.
- Strong analytical and troubleshooting skills.
- Good communication and collaboration skills.
- Commitment to coding standards, maintainable development practices, and upgrade-safe ServiceNow customizations.
- Preferred: ServiceNow Certified System Administrator (CSA) certification.
- Preferred: ServiceNow HRSD certification and practical HRSD implementation experience.
- Preferred: Experience delivering end-to-end HRSD implementations.
- Preferred: Experience integrating ServiceNow with third-party HR platforms such as Workday, SAP SuccessFactors, or similar enterprise systems.
Conditions
- Work arrangement: 100% remote, with the role based in India.
- Employment type: Full-time engagement.
- Project exposure: Opportunity to contribute to enterprise-level ServiceNow HRSD projects.
- Collaborative environment: Work with technical and functional teams in a collaborative, growth-oriented setting.
- Professional development: Opportunity to deepen expertise in ServiceNow HRSD, workflow automation, and enterprise integrations.
- Inclusive workplace: Commitment to a diverse, equitable, and inclusive environment.
- Salary and compensation: Specific salary details are not provided in the job description.
- Healthcare, paid leave, and additional benefits: Not specified in the job description.