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SeniorOfficeChicago, IL; San Francisco, CA

Product Manager

C

Chime

Уровень

Senior

Формат

Office

О роли

Описание вакансии

About the company

Chime believes in the power of its product to help people lead healthier financial lives
The Trust & Safety team spans the full member lifecycle, keeping accounts safe and minimizing risk and fraud loss

Responsibilities

Define and drive product strategy and roadmap within Trust & Safety, balancing customer experience, risk mitigation, and operational efficiency
Own ambiguous, high-impact problem spaces and make thoughtful tradeoffs across technology, operations, compliance, and business goals
Partner deeply with cross-functional teams including Engineering, Data Science, Design, Operations, Risk, and Compliance
Build and evolve systems that leverage data, experimentation, and machine learning and AI
Define clear metrics and success frameworks
Redesign moments of friction—declines, restrictions, and closures—so they are understandable, targeted, and recoverable
Influence cross-functional strategy and align stakeholders
Drive execution in mission-critical environments

Requirements

6+ years of experience as a Product Manager
Depth in at least one domain: payments and transaction risk, or identity and account lifecycle
Experience working on complex product problems involving risk, operations, platforms, or customer-facing systems
Strong product judgment and ability to navigate ambiguity
Strategic mindset paired with ability to translate vision into practical execution
Proven ability to influence and align cross-functional stakeholders
Strong analytical skills with experience using data to inform decisions
Customer empathy

Conditions

Roles available in San Francisco, CA or Chicago, IL
Full-time employees may be eligible for bonus(es), competitive equity, and benefits

Стек и навыки