Customer Retail Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Retail Manager-Mobile based in the United States.

• Build, strengthen, and leverage relationships with retail customers and key store-level contacts.
• Execute selling, shelving, merchandising, and distribution strategies designed to achieve revenue, distribution, and market-share objectives.
• Ensure customer agreements and promotional programs are implemented effectively and consistently at store level.
• Identify and pursue incremental sales opportunities, promotional opportunities, new-item placements, void closures, resets, and other growth initiatives.
• Monitor pricing and store-level execution, identifying opportunities and issues that may affect commercial performance.
• Maintain strong communication with agency partners to align activities, priorities, and execution expectations.
• Collaborate with account leads and sales leadership to identify and maximize growth opportunities across assigned customers.
• Provide proactive store-level feedback, category insights, performance observations, and strategic opportunities to internal stakeholders.
• Use available sales and statistical data to evaluate category performance, store results, distribution opportunities, and areas requiring action.
• Demonstrate strong field execution, thought leadership, and a growth mindset while influencing partners and colleagues toward shared objectives.
• Manage priorities and multiple activities effectively while working with significant autonomy and limited supervision.

• Previous experience in sales, merchandising, customer service, or a related commercial field is preferred; candidates with a demonstrated history of delivering strong business results are also encouraged to apply.
• Experience in the consumer packaged goods (CPG) industry is preferred, particularly within the grocery channel.
• Strong interest in sales, merchandising, retail execution, and customer relationship management.
• Ability to work independently, exercise sound judgment, and manage responsibilities with minimal supervision.
• Strong interpersonal, communication, negotiation, and relationship-building skills with both internal and external stakeholders.
• Ability to interact effectively with contacts at different organizational levels.
• Strong analytical and statistical skills, with the ability to evaluate category performance, store results, and commercial opportunities.
• Ability to prioritize competing responsibilities, multitask effectively, and adapt to changing business needs.
• Strong commercial mindset with the ability to identify opportunities and translate insights into action.
• Valid driver's license and favorable driving record required; driving history will be reviewed as part of the recruitment process.
• Ability to be physically present and working in retail stores as early as 7:30 AM Monday through Friday, depending on business needs.
• Availability to work during periods leading up to critical business occasions, including national holidays and major sporting events.

• Base salary range of $68,900–$86,100 annually.
• Eligibility for a performance-based bonus, subject to applicable plan terms.
• Healthcare coverage options for employees and eligible dependents, including medical, prescription drug, dental, and vision plans.
• Paid time off, company holidays, leave programs, and flexible work arrangements where applicable.
• 401(k) retirement savings program.
• Life insurance, accidental death and dismemberment coverage, and disability benefits.
• Employee Assistance Program and wellbeing resources.
• Family support programs and initiatives supporting physical, social, emotional, and financial wellbeing.
• Training, learning, professional development, and recognition opportunities.
• Inclusive workplace initiatives and employee resource groups.
• Compensation may vary based on geographic region, internal equity, job-related knowledge, skills, experience, and other applicable factors.