About the company
ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.
Responsibilities
- Drive cross-functional execution across engineering, operations, security, legal, compliance, infrastructure, and go-to-market teams.
- Build alignment across diverse stakeholders and drive decisions in complex, highly matrixed environments.
- Communicate priorities clearly to executive, technical, and customer-facing audiences.
- Influence product and business direction by evaluating customer requirements, regulatory trends, cloud industry developments, and hyperscaler capabilities.
- Integrate customer feedback, business priorities, and technical constraints into clear product recommendations and execution plans.
- Develop executive-level recommendations and communicate complex tradeoffs.
- Support customer and business growth by partnering with field teams on strategic opportunities.
- Serve as accountable owner for strategic initiatives, driving outcomes regardless of organizational boundaries.
- Identify and close execution gaps across product, engineering, operations, compliance, go-to-market, and marketing teams.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes.