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Messaging Engineer

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Remote
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About the company

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Regulated Messaging Engineer based in India.

This role is focused on engineering and supporting the infrastructure responsible for capturing, retaining, and archiving written electronic communications in a highly regulated environment.

Responsibilities
  • Monitor, maintain, troubleshoot, and enhance written electronic communications transport services using SMTP.
  • Manage and optimize Windows Server and IIS infrastructure supporting regulated messaging workflows.
  • Develop Python-based automation, integrations, and operational tools to address technology gaps and improve efficiency.
  • Design, deploy, and oversee messaging retention and communications archiving solutions that meet global compliance and regulatory requirements.
  • Configure, administer, and test Proofpoint Enterprise Archive solutions, including retention and archiving capabilities.
  • Implement and maintain electronic communications compliance and retention governance frameworks for messaging and email platforms.
  • Design and manage integration architecture across compliance and messaging technologies, including Microsoft Teams, Symphony, Bloomberg, and other relevant platforms.
  • Coordinate technical activities across product engineering, operations, and other key stakeholders to ensure effective delivery and issue resolution.
  • Plan infrastructure capacity, scalability, availability, and operational resilience to support evolving business requirements.
  • Lead or contribute to complex technology migrations while maintaining change management, security, and regulatory standards.
  • Serve as an escalation point for complex technical and operational incidents, driving issues through to resolution.
  • Communicate project status, technical risks, dependencies, and key milestones clearly to stakeholders and senior leadership.
Requirements
  • Strong engineering and architecture experience with Windows-based SMTP forwarding services, email retention, and electronic communications archiving.
  • Hands-on experience with Windows IIS SMTP forwarding services, including configuration, maintenance, troubleshooting, and optimization.
  • Practical experience with email retention, archiving, or electronic communications vaulting platforms.
  • Experience administering or supporting Proofpoint Enterprise Archive specifically; experience with other Proofpoint products such as Email DLP, Encryption, Email Fraud Defense, or Enterprise DLP does not substitute for this requirement.
  • Strong Python skills for automation, integrations, scripting, and operational improvements.
  • Experience working with Microsoft SQL Server and relational databases.
  • Strong knowledge of Windows Server administration and enterprise infrastructure.
  • Understanding of firewall configuration, network fundamentals, SMTP connectivity, and secure communications flows.
  • Experience designing or supporting integrations between messaging, collaboration, and compliance platforms.
  • Ability to work effectively across engineering, operations, product, and business stakeholder groups.
  • Strong troubleshooting, analytical, communication, and problem-solving skills.
  • Ability to manage complex technical initiatives while maintaining a strong focus on security, compliance, reliability, and operational continuity.
Conditions
  • Opportunity to work on critical messaging, retention, and compliance infrastructure in a highly regulated environment.
  • Exposure to enterprise technologies spanning Windows Server, IIS, SMTP, Python, SQL, networking, and Proofpoint Enterprise Archive.
  • Opportunity to contribute to complex integrations, migrations, automation initiatives, and infrastructure modernization.
  • Cross-functional collaboration with engineering, operations, product teams, and senior stakeholders.
  • Opportunity to develop expertise in electronic communications compliance, retention governance, and regulated technology environments.
  • Role offering significant technical ownership, problem-solving responsibility, and exposure to complex enterprise systems.
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