Critical operational support role within a fast-growing wholesale organization.
On-site role in Stamford, Connecticut, within a collaborative, entrepreneurial, and customer-focused environment.
Responsibilities
Manage wholesale EDI sales orders with a focus on maximizing monthly sales output and maintaining accurate order execution.
Monitor upcoming order releases, current order statuses, and invoicing activity to project weekly and longer-term sales performance and identify business risks.
Analyze the source and financial impact of changes to weekly sales projections and communicate relevant findings to stakeholders.
Identify operational risks related to sales orders and take corrective action to minimize their impact.
Maintain a detailed understanding of customer requirements and distribution center processes.
Review open orders and verify style, pricing, and other relevant information before orders are released.
Investigate operational issues, determine root causes, and help implement scalable solutions.
Support the Wholesale Sales team with day-to-day activities, including sales order entry, return authorization entry, and customer service inquiries.
Compile inventory transfer requests using analysis across the broader omnichannel business.
Support the Wholesale Operations Manager with system-related questions, reporting, and data analysis.
Contribute to customer chargeback audits by identifying and distinguishing underlying root causes.
Collaborate proactively across teams to improve operational efficiency.
Requirements
Experience in the retail industry; previous wholesale experience is preferred.
Working knowledge of wholesale, order management, or retail operations processes.
Proficiency with Microsoft Office, particularly Excel, which is required; experience with Google Sheets is also valuable.
Familiarity with systems such as Blue Cherry, Cognos, Centric, NuOrder, Power BI, Manhattan, or comparable reporting and operational platforms is preferred but not required.
Strong analytical skills and the ability to interpret operational data, identify trends, and translate findings into actionable recommendations.
Excellent attention to detail and a strong commitment to accuracy.
Strong organizational and time-management abilities.
Excellent written and verbal communication skills.
Strong customer-service orientation and reliable follow-through on commitments.
Proactive, positive, and solutions-oriented mindset.
Team-oriented, confident, and professional approach.
Ability to make sound decisions and remain organized while managing competing priorities.
Genuine enthusiasm for the brand, retail, and delivering an excellent customer experience.
Conditions
Competitive salary package.
401(k) retirement plan.
Commuter benefits.
Paid family leave.
Health Savings Account (HSA).
Flexible Spending Accounts (FSA).
Life and disability insurance.
Generous employee discount.
On-site gym.
Financial wellness programs.
Two summer Fridays off in addition to a competitive vacation policy.
Paid holidays.
Entrepreneurial, collaborative, and welcoming workplace culture.
On-site work environment at the Stamford, Connecticut headquarters.