About the company
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Responsibilities
- Lead end-to-end design for Merchant AI Assistant experiences across Pinterest Business Assistant workflows, including onboarding, catalog health, and Catalog Enhance.
- Define cohesive patterns that connect conversational AI with contextual product experiences, helping merchants understand priorities and complete meaningful actions.
- Partner with Product, Engineering, Research, Data Science, Content Design, and the Orchestrator team to build scalable, trustworthy AI experiences.
- Use merchant research, product data, evaluations, and experimentation to improve subagent guidance, prompts, and end-to-end workflows.
- Shape the vision and scaling strategy for Catalog Enhance, helping merchants improve product data quality and discoverability on Pinterest.
Requirements
- Experience designing complex B2B, commerce, merchant, or advertising products; familiarity with catalog management or AI-powered tools is a plus.
- Strong product discovery and systems-thinking skills, with the ability to translate ambiguous customer needs into clear, scalable experiences.
- Experience designing AI or conversational experiences, including thoughtful approaches to trust, guidance, error recovery, and human control.
- Proven ability to partner across product, engineering, research, data, and platform teams to influence direction and ship high-quality work.
- Comfort with ambiguity, a bias for action, and strong communication skills for explaining complex technical concepts and design tradeoffs.
- Leverage AI tools for research, analysis, and prototyping to drive high-velocity product outcomes.
- Bachelor’s degree in design, a related field, or equivalent experience.
- 5+ years of product design experience or equivalent.
Conditions
- This position is not eligible for relocation assistance.
- This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country.
- Base salary range: $132,415 - $272,619 USD, plus equity.
- Pinterest is an equal opportunity employer.