Partner Account Director

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

As the Senior Partner Account Director, AWS, you will define and drive Braze's global strategy for one of its most critical technology partnerships. You will own the Braze–AWS Strategic Collaboration Agreement (SCA) — shaping and owning the joint partnership vision over the next 2-3 years, identifying structural growth opportunities within the AWS ecosystem, and aligning executive stakeholders across both organizations around shared commercial objectives.

• Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the AWS ecosystem. Develop a clear global strategy for the Braze–AWS partnership that drives pipeline, product alignment, and long-term commercial expansion.
• Own SCA governance and milestone delivery: Lead the execution of the Braze–AWS Strategic Collaboration Agreement — steering committees, QBRs, executive sponsorship cadences, and milestone tracking — ensuring both organizations deliver against multi-year commitments.
• Define the two-year partnership roadmap: Set the forward plan for the partnership across integration priorities, co-sell targets, Marketplace revenue, and joint AI initiatives — and sequence the work required to deliver it.
• Drive executive alignment: Lead senior executive meetings with AWS leadership and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution.
• Own global partnership direction: Independently set the strategic direction for the AWS partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability.
• Shape product and integration priorities: Collaborate with Braze and AWS product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs — including where AWS's AI/ML and data stack intersects with customer engagement.
• Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, Marketplace transactions, and ecosystem expansion — and hold both sides accountable to delivering against them.
• Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the AWS partnership into active deal cycles — operationalizing co-sell mechanics (ACE pipeline sharing, opportunity registration), Marketplace private offers, and EDP burn-down positioning — translating partnership momentum into pipeline and revenue.
• Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–AWS partnership externally and internally — including at re:Invent, AWS summits, and partner advisory forums — positioning Braze as AWS's preferred customer engagement platform partner.

• 8+ years of experience within the SaaS/technology ecosystem.
• 3+ years of that with Partnerships experience.
• Experience working at or with AWS on strategic projects.
• Experience managing a Strategic Collaboration Agreement (SCA) or comparable multi-year commercial commitment, including milestone delivery and joint investment frameworks.
• Experience taking strategic projects from ideation through to execution.
• An established network within the AWS community.
• Deep familiarity with AWS — its GTM organization (PDMs, PSMs, ISV teams), partner programs (APN, ISV Accelerate, Marketplace), and how enterprise customers buy and expand on AWS.
• Strong understanding of the customer engagement platform landscape and how cloud infrastructure intersects with marketing technology.
• Experience driving AWS Marketplace as a commercial channel — private offers, CPPO, co-sell motions, and EDP/PPA burn-down dynamics.
• Understanding of AWS co-sell mechanics (ACE pipeline sharing, opportunity registration) and how to operationalize them at scale.
• Familiarity with AWS's AI/ML and data stack (Bedrock, SageMaker, Redshift, S3/zero-copy patterns) and where it intersects with customer engagement.
• Experience building joint GTM with AWS industry verticals (retail/CPG, media, financial services) and regional field teams.