Operations Project Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Project Manager II based in the United States.

• Lead assigned medium- to high-complexity projects throughout the full lifecycle, from concept and requirements gathering through implementation and launch
• Define project goals, objectives, success criteria, key performance indicators, milestones, deliverables, and implementation roadmaps
• Develop statements of work, business proposals, functional requirements, project plans, budgets, staffing forecasts, and implementation strategies
• Establish and maintain project plans that clearly communicate timelines, dependencies, responsibilities, and expected outcomes
• Manage projects against scope, quality, schedule, and cost requirements while maintaining accountability for overall project success
• Build and lead multifunctional, cross-divisional, and cross-cultural project teams, providing direction, motivation, coaching, and feedback
• Coordinate stakeholders across business functions and maintain effective communication with customers, project teams, senior management, and leadership
• Identify project risks, conduct regular risk reviews, develop mitigation strategies, and escalate significant issues appropriately
• Track project changes and evaluate their potential cost, schedule, scope, and operational impact
• Monitor project performance and drive corrective actions and continuous improvement initiatives to achieve operational and organizational goals
• Provide regular project updates covering progress, risks, issues, costs, milestones, and deliverables to relevant stakeholders and senior leadership
• Collaborate with stakeholders to establish project roadmaps and ensure requirements are accurately translated into execution plans
• Identify creative, cost-effective approaches to address operational gaps and mitigate project risks
• Support customer satisfaction by understanding and exceeding internal and external customer expectations
• Prepare proposals and recommendations designed to close gaps, improve performance, and reduce project risk
• Facilitate project-related communication, education, and alignment among affected teams and stakeholders
• Handle sensitive and confidential information appropriately and comply with applicable security, safety, and health requirements
• Use project management and enterprise technology tools to monitor execution and support effective decision-making
• Perform additional duties and responsibilities as assigned

• Bachelor’s degree required, or an equivalent combination of education, experience, and training
• At least 5 years of professional experience, with experience managing multiple projects simultaneously
• At least 1 year of experience leading projects or working in project management
• Previous management or supervisory experience is preferred
• PMP certification or an equivalent project management credential is preferred
• Demonstrated ability to build and lead strong multifunctional teams toward organizational and customer objectives
• Strong project planning, organizational, analytical, and problem-solving skills
• Ability to define, develop, and implement strategies that support broader organizational objectives
• Strong stakeholder management skills and the ability to build effective partnerships across functions and organizational levels
• Excellent written, verbal, presentation, and interpersonal communication skills, including the ability to present information to management and customer audiences
• Ability to communicate complex project information clearly and adapt communication to different stakeholders
• Strong attention to detail, sound judgment, high-performance orientation, and ability to manage competing priorities
• Ability to identify opportunities for improvement, manage organizational change, and implement practical solutions
• Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint, as well as email and other business productivity tools
• Advanced computer skills and familiarity with integrated enterprise systems such as SAP
• Ability to work independently while coordinating effectively with geographically distributed and multifunctional teams
• Ability to respond promptly and professionally to stakeholder inquiries, concerns, and escalated issues

• Full-time remote work opportunity within the United States
• Salary range of $443,520–$798,840, with actual compensation determined by qualifications, experience, geographic location, education, market data, and internal equity
• Eligibility for a short-term performance-based incentive
• Medical, dental, and vision insurance plans
• Paid time off, accruing at approximately 3.07 hours during the first year of employment
• Four weeks of paid par