About the company
Wise is a global technology company, building the best way to move and manage the world's money. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
About the Role
Wise is looking for a Principal Product Manager to join the Onboarding & KYC team in Hyderabad. You'll own high-impact product work across APAC, helping Wise build onboarding and verification experiences that are low-friction for customers and prevent financial crime.
Responsibilities
- Own product strategy and roadmap for APAC onboarding, KYC and financial crime mitigation initiatives
- Build and scale digital identity verification and eKYC experiences across markets such as Japan, Singapore, Australia, New Zealand, Thailand, Malaysia, Hong Kong, and the Philippines
- Partner with Engineering, Design, Analytics, Operations, Risk & Compliance
- Lead complex localisation work, including integrating local identity providers and registry checks
- Improve customer onboarding outcomes such as first product adoption, verification completion, time-to-verify, manual review rates, cost-to-serve
- Use data, customer insight, operational feedback, and regulatory context to prioritise
- Generalise APAC's strongest onboarding and KYC capabilities for reuse by other teams
Requirements
- Significant product management experience, ideally in finance/fintech, identity, onboarding, KYC, risk, compliance, fraud, trust & safety
- 8+ years in the workforce with ideally 5+ years in product management
- Minimum of 3+ years in a senior product manager role
- Strong track record shipping customer-facing products end-to-end
- Excellent structured problem solving
- Strong analytical skills: define metrics, interrogate data, work with SQL
- Enough technical depth to work with engineers on systems, integrations, reliability, observability
- Strong customer focus
- Clear, concise communication and ability to influence senior stakeholders
- Nice to have: Experience with KYC/KYB, digital identity, national ID systems