About the company
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs.
Responsibilities
- Own the Cloud Runtime roadmap end-to-end, aligned to 2026 OKRs; drive GA readiness, platform maturity, and adoption growth
- Define the roadmap for an AI enablement layer on top of VCR, supporting AI-powered workflows, intelligent communication solutions, and orchestration use cases
- Lead the transition from fixed-tier subscriptions to usage-based/serverless pricing aligned to cloud market standards; own cost modelling, usage attribution, and billing integration
- Work closely with the Cloud Runtime engineering team to define technical requirements, understand architectural constraints (Kubernetes, AWS, runtime management), and maintain delivery momentum
- Engage directly with enterprise customers, CSP partners, and internal solution teams to validate product direction and improve developer onboarding
- Own gate reviews, PRDs, business case development, security/privacy sign-off, and OKR/KPI reporting
- Conduct market analysis across CPaaS and cloud-native serverless platforms (Twilio Functions, AWS Lambda, Cloudflare Workers) to identify gaps and positioning levers
Requirements
- 5+ years of product management experience in infrastructure, developer platforms, or API products
- Strong understanding of serverless computing and cloud platforms - direct experience with AWS Lambda, Twilio Functions, or similar is a strong advantage
- Proven ability to work deeply with engineering teams, not just at feature level - comfortable discussing architectural tradeoffs, scalability, and runtime constraints
- Experience driving developer adoption, activation, or platform onboarding improvements
- Familiarity with APIs, webhooks, and integration patterns
- CPaaS or communications API background (voice, messaging, WhatsApp, SMS) is a plus
- Experience with usage-based or consumption pricing models is a plus
- Marketplace or partner ecosystem experience is a plus
- Engineering or solution architecture background is a plus
- Experience with Jira, SQL/Kibana, Confluence is a plus
Conditions
- Unlimited Discretionary Time Off
- Private Medical Insurance with the option to add dependents at your own cost
- Multisport Gym Membership
- Educational Assistance Reimbursement Program
- Polish Language Classes for non-native speakers
- Lunch and Learn Sessions
- Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
- Three Paid Volunteer Days a Year
- Reimbursement for the costs of prescription glasses
- Maternity and Paternity Leave