This
position
is
listed
on
behalf
of
a
partner
company,
which
manages
all
applications
and
next
steps.
Our
partner
is
looking
for
a
Senior
Analyst,
Application
Development
and
Maintenance
based
in
the
United
States
.
Join
a
technology
team
focused
on
developing,
enhancing,
and
maintaining
innovative
software
solutions
that
drive
business
value
and
operational
efficiency.
In
this
remote
role,
you
will
contribute
to
application
development,
platform
maintenance,
and
AI
enablement
initiatives
across
a
range
of
enterprise
technologies.
You
will
work
with
Salesforce
Sales
and
Service
Cloud,
emerging
agentic
AI
solutions,
and
advanced
AI
platforms
to
support
evolving
business
needs.
Collaborating
with
business
stakeholders,
IT
teams,
and
external
vendors,
you
will
help
translate
requirements
into
reliable,
scalable
technical
solutions.
You
will
contribute
to
Agile
delivery
processes,
application
monitoring,
testing,
and
continuous
improvement
initiatives.
This
opportunity
is
ideal
for
a
technically
curious
professional
who
enjoys
solving
problems,
exploring
AI-driven
capabilities,
and
working
across
multidisciplinary
teams.
You
will
play
an
important
role
in
strengthening
application
performance,
supporting
digital
transformation,
and
delivering
technology
solutions
that
create
measurable
business
impact.
Accountabilities
Application
Development
and
Maintenance:
Manage,
develop,
and
coordinate
the
delivery
and
ongoing
maintenance
of
technology
solutions,
including
Salesforce
Sales
and
Service
Cloud,
agentic
Salesforce
applications,
and
AI-powered
solutions
using
platforms
such
as
Gemini
and
Claude.
AI
Enablement
and
Integration:
Actively
contribute
to
AI
enablement
initiatives
by
supporting
the
integration
of
emerging
AI
technologies
into
existing
applications
and
business
workflows.
Agile
Project
Delivery:
Participate
in
Agile
development
processes,
ensuring
that
application
development
and
maintenance
activities
align
with
established
project
standards,
timelines,
and
delivery
objectives.
Project
Tracking
and
Documentation:
Maintain
accurate
and
consistent
records
of
development
and
maintenance
activities
using
project
tracking
tools
such
as
ServiceNow
and
Jira.
Application
Monitoring:
Proactively
monitor
application
environments,
identify
potential
issues,
support
troubleshooting
activities,
and
help
maintain
platform
stability
and
performance.
Technical
Communication:
Communicate
technical
issues,
project
progress,
and
proposed
solutions
clearly
to
business
owners,
technology
stakeholders,
team
members,
and
external
vendors.
Technical
Specifications
and
Testing:
Prepare
functional
specifications,
functional
unit
tests,
technical
specifications,
and
technical
unit
tests
in
collaboration
with
business
and
IT
stakeholders.
Cross-Functional
Collaboration:
Work
closely
with
technical
and
non-technical
teams
to
understand
business
requirements,
evaluate
potential
solutions,
and
support
the
successful
implementation
of
technology
initiatives.
Quality
and
Continuous
Improvement:
Apply
established
engineering
practices,
maintain
strong
attention
to
detail,
and
contribute
to
the
accuracy,
reliability,
and
ongoing
improvement
of
application
solutions.
Requirements
Professional
Experience:
Approximately
2–4
years
of
relevant
experience
in
application
development,
application
maintenance,
IT
solutions,
or
a
related
technical
field
is
preferred.
Education:
A
bachelor's
degree
in
a
related
discipline
is
preferred,
although
equivalent
professional
experience
may
also
be
considered.
Technical
Proficiency:
Strong
working
knowledge
of
Microsoft
Office
applications
is
required.
Salesforce
Experience:
Familiarity
with
Salesforce
Sales
Cloud
and
Service
Cloud
is
an
advantage,
particularly
in
enterprise
application
environments.
Development
and
Integration
Tools:
Experience
with
tools
and
technologies
such
as
Jira,
Gearset,
GitHub,
Checkmarx,
Dell
Boomi,
Apigee,
Attunity,
and
Kafka
is
beneficial.
AI
and
Emerging
Technologies:
A
basic
understanding
of
agentic
applications
and
AI-powered
solutions,
including
Gemini,
Claude,
and
Salesforce-based
AI
capabilities,
is
preferred.
Business
and
Technical
Analysis:
Ability
to
understand
business
requirements,
assess
how
AI
and
other
technical
solutions
can
address
those
needs,
and
develop
practical
recommendations.
Communication
Skills:
Excellent
written
and
verbal
communication
skills,
with
the
ability
to
ask
insightful
questions,
participate
in
cross-functional
discussions,
and
provide
clear
status
updates
to
both
technical
and
non-technical
audiences,
including
senior
stakeholders.
Problem-Solving
Abilities:
Ability
to
identify
technical
challenges,
evaluate
potential
solutions,
and
take
appropriate
action
within
established
guidelines.
Organization
and
Attention
to
Detail:
Strong
organizational
skills
and
the
ability
to
manage
multiple
tasks
while
maintaining
accurate
documentation
and
reliable
project
records.
Teamwork
and
Adaptability:
Comfortable
working
in
a
collaborative,
fast-paced
environment,
receiving
guidance
when
needed,
and
adapting
to
evolving
project
requirements
and
new
technologies.
Engineering
Mindset:
Understanding
of
software
development,
testing,
documentation,
and
application
support
practices,
with
a
commitment
to
quality
and
continuous
learning.
Benefits
Annual
Salary:
Anticipated
base
salary
range
of
$80,500–$103,410
,
depending
on
location,
relevant
experience,
education,
skills,
and
internal
pay
equity.
Remote
Work:
Country-wide
remote
position
available
to
candidates
based
in
the
United
States.
Healthcare
Coverage:
Medical,
dental,
and
vision
insurance
options.
Retirement
Savings:
401(k)
savings
plan.
Health
and
Financial
Accounts:
Health
Savings
Account
(HSA)
and
Flexible
Spending
Accounts
(FSAs).
Paid
Time
Off:
Paid
time
off
plan
to
support
personal
needs
and
work-life
balance.
Parental
Leave:
Paid
parental
leave.
Disability
Protection:
Short-term
and
long-term
disability
coverage.
Financial
Flexibility:
Access
to
earned
wages
before
payday
through
myFlexPay.
Wellness
and
Work-Life
Support:
Healthy
lifestyle
programs
and
work-life
resources.
Inclusive
Work
Environment:
An
organization
that
values
diverse
perspectives,
collaboration,
professional
integrity,
and
continuous
improvement.
Bonus
Eligibility:
This
position
is
not
eligible
for
a
bonus.