Security Incident Response Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Security Incident Response based in Canada.

• Lead, develop, and support a team of security incident responders and security builders, setting clear expectations, creating meaningful ownership, delegating effectively, and supporting career development and performance.
• Define and drive the security incident response roadmap and strategic priorities, including the development of agentic incident response, structured threat hunting, and insider risk investigations as scalable, sustained capabilities.
• Balance competing priorities across incident response, strategic initiatives, and team development, making tradeoffs transparent and challenging approaches or timelines that create unnecessary risk or unsustainable workloads.
• Scale response capabilities through automation and AI-assisted tooling for triage, enrichment, investigation, and other operational workflows while maintaining appropriate human oversight, approval controls, auditability, and rollback mechanisms.
• Oversee detection, triage, containment, remediation, and post-incident learning, serving as an escalation point and incident manager for complex or high-severity security events.
• Partner with Detection Engineering, Cyber Threat Intelligence, Red Team, and other teams to improve cross-functional processes and address detection and response gaps identified through investigations.
• Evolve incident response playbooks, training programs, tabletop exercises, metrics, and reporting to strengthen operational readiness and overall program maturity.
• Participate in the on-call rotation and provide leadership escalation or incident management during major or complex security incidents.
• Track and communicate incident trends, operational metrics, program maturity, and the measurable impact of automation and AI-assisted tooling on response time and coverage.

• Bring 5+ years of experience in security incident response, including at least 2 years as a people manager or technical leader responsible for career development, performance management, or technical team leadership.
• Demonstrate experience building or scaling incident response automation, security tooling, or AI-assisted workflows for activities such as triage, enrichment, and investigation, with sound judgment about where automation should and should not make decisions.
• Have experience setting clear expectations, defining ownership, delegating work, managing competing priorities, and measuring meaningful team and operational outcomes.
• Demonstrate the ability to manage high-pressure security incidents with clarity, structure, calm decision-making, and appropriate prioritization.
• Possess a strong understanding of cloud-native and SaaS environments, identity-driven attack techniques, and the security response strategies required to address them.
• Communicate complex security findings, tradeoffs, risks, and recommendations effectively to both technical and non-technical audiences.
• Have experience translating strategic security initiatives into actionable projects, coordinating team sprints, and managing delivery across competing priorities.
• Be a people-first leader who actively fosters psychological safety, team stability, professional growth, accountability, and high performance.
• Think like a builder and systems engineer, proactively identifying operational gaps, inefficiencies, and risks while developing practical solutions through automation, tooling, and process improvements.
• Demonstrate strong cross-functional influence, sound judgment, adaptability, and the ability to align teams with different priorities and perspectives.
• Be motivated by protecting people, data, and the business while continuously improving security operations and response capabilities.

• Annual base salary ranging from $192,000 to $278,000 USD, with compensation determined based on experience, skills, and internal equity.
• Immediate participation in a comprehensive benefits program, including health and dental coverage.
• 401(k) retirement program and additional employee benefits.
• Equity grant and, where applicable, participation in incentive programs.
• Generous paid time off policy.
• Maternity and parental leave top-up programs.
• Competitive health and wellbeing benefits.
• RSU program for most employees.
• Retirement matching program.
• Paid volunteer days and peer-to-peer recognition.
• Remote-first work environment with opportunities for in-person department, team, customer, and industry events.
• Free access to the company's password management service.
• Opportunity to lead a growing security function, shape incident response strategy, and work with advanced automation and AI-assisted security tooling.
• Collaborative, inclusive environment focused on transparency, psychological safety, continuous learning, and meaningful impact.