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LeadOfficeNew York, New York

General Manager

J
Justworks
Уровень
Lead
Формат
Office
О роли

Описание вакансии

About the company
  • Justworks helps businesses get off the ground by enabling them to focus on running their business.
  • We solve HR issues and are data-driven, never stopping iterating.
  • We're united by shared goals and shared motivations, reflected in our company values (COGIS: Camaraderie, Openness, Grit, Integrity, Simplicity).
Responsibilities
  • Serve as DRI for the Payroll annual plan, accountable for its revenue, expansion, and margin commitments.
  • Orient the business around LTV, ARPC growth, and Payroll's contribution to platform-level customer and revenue growth.
  • Own the commercial strategy to scale customer acquisition against the defined ICP, across both marketing-driven inbound and partnerships.
  • Own the monetization, bundling, and expansion agenda, including pricing, packaging, and new paid services.
  • Own the path to gross-margin break-even on cost-to-serve without compromising service quality.
  • Direct execution of Payroll initiatives across Marketing, Technology, Operations, Product, Finance, Revenue and Risk & Insurance.
  • Keep roadmap priorities informed by partner-facing GTM and ICP signals.
  • Own the outcomes of the Payroll-to-PEO expansion pathway.
  • Land pricing and packaging into the financial plan.
  • Identify gaps and risks in execution and drive resolution through collaboration and influence.
  • Build and maintain cross-functional operating systems to keep partners and stakeholders aligned.
  • Represent Payroll in platform-level and leadership forums.
Requirements
  • Minimum 10 years of professional experience.
  • Business owner first with strong General Management instincts.
  • Comfortable setting commercial strategy, informing pricing decisions, and getting into operational detail.
  • Experience in creation environments where product, pricing, and operating models are still taking shape.
  • Lead through ownership and influence rather than headcount.
  • Financial and Commercial Acumen — making sound pricing, monetization, and investment trade-offs.
  • Executive Communication and Influence — driving alignment across functions and leadership without direct authority.