About the company
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. The team includes researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Responsibilities
- Partner with account executives to understand customer requirements and translate them into technical solutions.
- Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey.
- Support customers building with both the Claude API and Claude for Work.
- Create and deliver compelling technical content tailored to different audiences.
- Guide technical architecture decisions and help customers integrate Claude into their existing technology stack.
- Help customers develop evaluation frameworks to measure Claude's performance.
- Identify common integration patterns and contribute insights back to Product and Engineering teams.
- Travel occasionally within India and the APAC region.
- Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns.
- Collaborate across time zones with global teams.
Requirements
- 10+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
- Experience working with enterprise customers in India or the APAC region.
- Exceptional ability to build relationships and communicate technical concepts to diverse stakeholders.
- Strong technical communication skills.
- Experience designing scalable cloud architectures and integrating with enterprise systems.
- Comfortable with Python.
- Familiarity with common LLM frameworks and tools or a background in machine learning or data science.
- Excellent communication and interpersonal skills.
Conditions
- Location-based hybrid policy: expect all staff to be in one of our offices at least 25% of the time.
- Visa sponsorship available.
- Minimum education: Bachelor’s degree or equivalent experience.