Director of Strategic Partnerships

At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.

Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.

We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.

• Market Evangelism: Identify and penetrate "Big AI" accounts (OpenAI, Anthropic, Google, Meta, etc.) and emerging innovators in the Real-time Voice/LLM space to position Bandwidth as the premier platform for high-scale, low-latency voice integration.
• Data Strategy & Licensing: Design and execute the framework for licensing Bandwidth’s unique voice data assets for AI training, ensuring compliance, ethical standards, and high commercial value.
• Strategic Relationship Management: Navigate complex organizational structures to build "at-level" partnerships with C-suite executives, Product Leads, and Head of Research counterparts.
• Product-Market Feedback Loop: Act as the "voice of the AI customer" internally. Gather technical requirements and friction points to collaborate with Product and Engineering teams on rapid iterations of our AI feature set.
• Ecosystem Mapping: Stay at the bleeding edge of AI trends (Text-to-Speech, Speech-to-Text, and Real-time Voice) to identify new areas where Bandwidth can create "moats."
• Market Making: Define the "Voice for AI" category for Bandwidth. This includes creating partnership structures that prioritize technical integration and long-term ecosystem alignment over short-term transaction volume.

• Bachelor degree.
• 10+ years in Business Development, Strategic Partnerships, or Product Management within the SaaS, Cloud Infrastructure, or AI sectors.
• Experience at a "frontier" tech company or within a high-growth AI/SaaS environment is critical.
• A deep, intuitive understanding of the AI stack, including how LLMs use data and the requirements for real-time voice synthesis/recognition.
• The "Founding" Mindset: Proven track record of taking a "zero-to-one" product or vertical to market. You must be comfortable with ambiguity and building your own playbook.
• Relationship Excellence: Demonstrated ability to open doors at Tier-1 tech companies and negotiate complex, multi-million dollar contracts that involve both technical and legal stakeholders.
• AI Technical Fluency: A deep understanding of how AI engines are built, how they consume data, and the specific infrastructure requirements (latency, throughput, reliability) for voice-driven AI.
• Partnership Savvy: A track record of closing complex, multi-faceted partnerships where "success" was defined by strategic alignment and technical integration rather than just raw revenue.
• Communication: Exceptional ability to translate between deeply technical engineering requirements and high-level business strategy.
• Autonomy: As a remote-capable role reporting to the CSO, you must be a self-starter who can maintain high visibility and drive results without a local team.

• Works in a normal office environment with occasional travel required.
• Location Agnostic: Open to remote candidates, however relatively frequent travel to Bandwidth HQ in Raleigh will be required as well as the ability to work effectively in a distributed environment, maintaining high visibility with the CSO and internal product teams regardless of time zone.
• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.