Product Manager

About the company

• A fast-paced, remote-first technology environment.

Responsibilities

• Own and drive the product vision, strategy, and roadmap for fraud prevention, detection, identity verification, and authentication across the customer lifecycle.
• Coordinate priorities across interconnected teams, balance competing business needs, and sequence initiatives according to risk reduction, customer experience, and business impact.
• Work directly with engineers to evaluate risk signals, refine scoring logic, define detection rules, and improve the effectiveness of fraud prevention systems.
• Produce clear, evidence-based decision documents with actionable recommendations.
• Coordinate fraud incident management across engineering, client operations, governance, risk and compliance, treasury, and security teams.
• Define and monitor key metrics covering fraud detection accuracy, authentication coverage, false positives, operational efficiency.
• Support investigation, triage, case management, and response workflows.
• Partner with legal and governance, risk, and compliance stakeholders on know-your-customer (KYC), anti-money laundering (AML), audit readiness.
• Lead build-versus-buy decisions for fraud prevention and identity platforms.
• Explore and implement AI-enabled solutions that improve fraud detection, accelerate investigations, automate repetitive tasks.
• Challenge proposed changes or investments when evidence suggests they introduce excessive customer friction.

Requirements

• Demonstrated experience owning a fraud, risk, or identity product area within a payments, fintech, or marketplace business.
• Strong understanding of fraud detection trade-offs, including precision versus recall, false-positive costs, risk signals.
• Ability to work directly with engineering teams on scoring logic, data schemas, integrations, authentication systems.
• Experience leading or co-leading incident response.
• Practical experience using or building AI-powered solutions.
• A proven track record of translating analysis into clear recommendations.
• Experience making build-versus-buy decisions and assessing fraud prevention, risk management, or identity verification platforms.
• Confidence challenging senior stakeholders constructively.
• Excellent written communication and documentation skills.
• Experience in payroll, payments, money movement, vendor or accounts payable fraud, KYC/AML, or identity platforms such as Auth0.
• Familiarity with synthetic identities and AI-generated identity fraud is advantageous.
• Advanced financial or fraud-related qualifications, such as CPA, CFA, or Certified Fraud Examiner (CFE), are considered beneficial.

Conditions

• Competitive compensation: Annual base salary for Canadian locations ranging from CAD $156,500 to $215,000, depending on location, experience, and qualifications. Additional compensation may include equity and other applicable incentives.
• Fully remote work.