About the company
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
About the role
As a Senior Product Pricing Strategy Manager, you will lead and advise on strategic Pricing and Packaging recommendations to drive growth for ServiceNow's Cybersecurity portfolio.
Responsibilities
- Lead the pricing and monetization strategy across AI and other offerings, and use relevant analytical techniques to segment the market and make packaging recommendations
- Work cross-functionally across product, GTM, and operational stakeholders to ensure monetization strategies align to strategic roadmap
- Conduct periodic reviews of price realization, tracking KPIs, and drive recommendations to improve revenue and implement continuous pricing optimization plans
- Assist in identifying new business and growth opportunities to create incremental growth, including new pricing models, pricing promotions, and go to market approaches
- Own and manage key senior stakeholders and drive alignment on pricing and packaging changes
Requirements
- 7+ years of experience across product marketing, pricing, sales strategy, business operations and/or product strategy. Background in AI a plus
- 2+ Years of Pricing Strategy, GTM or Business Strategy experience in a technology or strategy consulting firm.
- A framework or process by which to make decisions. At times, will need to make decisions quickly and often with incomplete data.
- An effective communicator and are highly effective in securing buy-in on strategies and related implications from executives and leaders across the business
- Interest and comfort in owning not just strategy – but building the execution plan and working with operations team to launch the offerings in market
- (Bonus) Expertise in designing pricing or marketing surveys such as conjoint analyses, A/B testing or equivalent
- (Bonus) SaaS business knowledge with the ability to understand and model the tradeoffs of pricing and monetization decisions. Knowledge of AI pricing models.
Conditions
- For positions in this location, we offer a base pay of $155,400 - $272,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.