About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Product Manager, Monetization & Billing based in Canada.
Responsibilities
- Own the product strategy for monetization and billing, including pricing, packaging, subscription billing, usage-based pricing, metering, entitlements, invoicing, and related infrastructure.
- Drive net revenue retention by identifying opportunities for upsell and expansion while reducing downsell, churn, and revenue leakage.
- Define, monitor, and communicate key commercial metrics such as NRR, expansion revenue, and partner-sourced revenue in collaboration with Finance and Analytics.
- Partner with Finance, Revenue Operations, Sales, and Product leadership on pricing and packaging decisions across self-serve, sales-assisted, enterprise, and partner motions.
- Lead the roadmap for billing and metering capabilities and ensure pricing changes are accurately reflected across CRM, quote-to-cash, invoicing, and revenue-reporting systems.
- Develop partner and agency monetization models, including billing, discounting, incentives, and revenue-sharing mechanisms that support profitable growth.
- Improve payment, dunning, collections, and related processes to reduce revenue leakage and strengthen monetization performance.
- Design and interpret pricing experiments, using customer and business data to validate hypotheses and inform product and commercial decisions.
- Monitor SaaS pricing, packaging, billing, and competitive trends to identify emerging monetization opportunities.
- Build strong organizational alignment by clearly communicating monetization strategy, outcomes, priorities, and trade-offs to senior stakeholders.
- Mentor and unblock other product managers working on adjacent growth and monetization initiatives while championing best practices across the Product organization.
Requirements
- 8+ years of Product Management experience, with deep expertise in pricing, packaging, monetization, or billing within a B2B SaaS environment.
- Demonstrated track record of independently leading strategic monetization initiatives and delivering measurable improvements in NRR, expansion, churn, or downsell.
- Experience designing partner, channel, agency, or reseller pricing and incentive models.
- Hands-on experience with subscription billing platforms such as Zuora, Chargebee, Stripe Billing, or comparable technologies.
- Familiarity with usage-based pricing, metering, and entitlement platforms such as Stigg, Metronome, Amberflo, or similar solutions.
- Working knowledge of CRM and quote-to-cash technologies, including Salesforce, HubSpot, and related systems.
- Strong analytical capabilities, including experience using SQL, Amplitude, Looker, or comparable tools to evaluate pricing and monetization performance.
- Ability to lead cross-functional initiatives involving Engineering, Finance, Revenue Operations, Sales, and Product teams with minimal direction.
- Excellent written and verbal communication skills, with the ability to translate complex commercial and technical concepts into clear recommendations.
- Highly resourceful, self-motivated, detail-oriented, and comfortable operating independently in an evolving environment.
- Experience with partner or agency ecosystems, billing-system migrations, ERP integrations, WebOps, hosting, or WordPress/Drupal environments is an advantage.
Conditions
- Canada base salary range of CAD $127,800–$159,800, depending on experience and qualifications.
- Industry-competitive compensation and equity plan.
- Paid Time Off (PTO), Paid Sick Leave (PSL), and 11 paid company holidays.
- Comprehensive medical coverage, including extended healthcare, dental, and vision benefits.
- Remote-first culture with team and company-wide events and activities.
- Top-of-the-line equipment to support productive remote work.
- Monthly allowance supporting wellness and reading.
- Access to LinkedIn Learning for ongoing professional development.
- Opportunities to work in a collaborative, growth-oriented environment with a strong focus on innovation and employee development.