About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Product Design based in the United States.
Responsibilities
- Lead, hire, develop, and retain a high-performing team of approximately 15 product designers, providing direct feedback, coaching, career development, and mentorship.
- Define and drive product design strategy across multiple product areas, ensuring a coherent and high-quality experience across the broader product ecosystem.
- Partner closely with product, engineering, and other senior leaders to establish priorities, solve complex UX challenges, and translate customer needs into effective product experiences.
- Remain actively involved in product development by pairing with designers, reviewing work, challenging assumptions, and helping teams resolve difficult design problems.
- Establish and maintain a high standard for visual and interaction design quality while enabling autonomous product teams to move quickly without unnecessary approval bottlenecks.
- Champion customer-centric design in leadership discussions, advocating for simpler, more intuitive experiences that address genuine customer needs.
- Help define effective human-AI workflows and shape product experiences that thoughtfully integrate AI agents into everyday user journeys.
- Identify opportunities to improve design systems, team effectiveness, product coherence, and the overall quality of shipped experiences.
- Use strong product and craft judgment to address details, edge cases, usability issues, and other sources of friction that affect the customer experience.
Requirements
- 7+ years of experience in product or UX design, including experience in senior individual contributor and/or design leadership roles.
- 2+ years of experience managing recruiters in a high-growth environment.
- Proven experience managing senior, independent product designers and earning their trust through strong product, UX, and design judgment.
- Demonstrated ability to lead teams that have shipped products delivering measurable customer and business outcomes.
- Experience building structure and clarity within complex, fast-growing, or ambiguous organizations.
- Hands-on experience designing AI-native products and familiarity with AI-powered tools in your own design practice.
- A portfolio demonstrating both systems-level product thinking and exceptional attention to visual and interaction design details.
- Strong ability to balance speed, autonomy, consistency, and quality across distributed or pod-based product teams.
- Excellent communication, storytelling, stakeholder management, and executive presence skills.
- Ability to act as a strategic business partner while remaining deeply engaged in product and design execution.
- Strong customer empathy and the ability to represent user needs in senior-level product decisions.
- A builder mindset, strong ownership, intellectual curiosity, and comfort navigating ambiguity.
- Experience designing for both technical and non-technical audiences is a plus.
- Background in analytics, experimentation, developer tools, or similarly complex products is a plus.
Conditions
- Competitive total target cash compensation, with ranges varying by location:
- Colorado: $285,000–$427,000.
- New York City: $317,000–$476,000.
- San Francisco Bay Area: $317,000–$476,000.
- California outside the San Francisco Bay Area: $285,000–$427,000.
- Washington State: $285,000–$427,000.
- Equity eligibility and an Employee Stock Purchase Program (ESPP).
- Medical, dental, and vision insurance, with 100% employer-paid premiums for employees on select plans.
- 401(k) retirement plan with employer matching of up to 1% of eligible pay per pay period, capped at $2,000 annually.
- Flexible time off and paid holidays.
- Wellness, commuter/parking, learning and development, and new-hire home office equipment stipends.
- 12 weeks of paid parental leave.
- Fertility, adoption, surrogacy, and backup childcare support.
- Mental health support, including no-cost access to coaching and therapy sessions.
- Mentorship, management training, professional development, and wellness programs.
- Charitable giving grants and paid volunteer time off.
- Remote work environment within the eligible NAMER region.