Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey
Together with Salesforce, the #1 AI CRM, we're building the future of customer experience
Responsibilities
Build a next-generation enablement function for an AI-native company, shifting from reactive training to intelligent systems
Design scalable operating models that keep pace with fast product and GTM cycles
Identify high-impact opportunities in sales workflows, onboarding, coaching and feedback, product launches, customer interactions, and knowledge management
Work with RevOps, Product, and Engineering to deploy AI-native tools, and drive adoption across Sales, Solutions, Partnerships, and Customer Success
Integrate launch cycles, positioning, competitive intelligence, and field readiness
Shape how team structures, roles, workflows, and processes evolve as we move to AI-first ways of working
Lead change management, and advise executive leadership on the long-term strategy for revenue execution
Requirements
15+ overall years of experience, 5+ years of leading enablement teams at a technology company
Track record building or evolving enablement, GTM operations, or revenue systems functions in high-velocity SaaS or AI-native environments
Mastery of strategic revenue systems, including complex revenue workflows, high-velocity product launch cycles, next-generation GTM execution, precision sales productivity systems
Hands-on experience operationalizing AI-powered tools and workflows across the revenue lifecycle
Strong cross-functional partnership with Product, Engineering, PMM, Sales, and RevOps
Ability to combine systems thinking with fast execution
Experience leading complex organizational change
Conditions
The base salary range for candidates within the San Francisco Bay Area is $310,000 - $332,000
Eligible for corporate bonus program or sales incentive as well as stock in the form of Restricted Stock Units (RSUs)
Proof of eligibility to work in the United States is required