About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Instructional Designer & Facilitator based in United States.
Responsibilities
- Design and develop courses, learning paths, microlearning, workshops, instructor-led training, assessments, job aids, and reference materials across a variety of learning formats.
- Partner with subject matter experts and cross-functional stakeholders to establish learning objectives, requirements, content priorities, and desired outcomes.
- Research complex topics and transform information into clear, accurate, engaging, and practical learning content.
- Apply instructional design methodologies and adult learning principles to create polished and consistent learning experiences for internal and external audiences.
- Maintain and update learning materials to reflect changes in products, processes, systems, and organizational needs.
- Deliver and facilitate training programs, workshops, and interactive sessions through live virtual and blended learning formats.
- Support onboarding and recurring training programs, including seasonal Customer Experience onboarding initiatives.
- Adapt facilitation approaches to different audiences and use learner feedback to continuously improve training delivery and content.
- Identify knowledge and performance gaps and recommend appropriate learning solutions.
- Evaluate learning effectiveness using learner feedback, assessments, engagement data, and other available measures.
- Manage learning projects from initial development through launch while balancing timelines, priorities, and stakeholder requirements.
- Build, maintain, and evaluate learning content and learning paths within the LMS and related systems.
- Support basic LMS administration, learner troubleshooting, and ongoing learning technology needs.
- Collaborate closely with the Learning Experience team and business stakeholders while also working independently to deliver assigned initiatives.
- Stay current with emerging learning technologies, tools, and AI opportunities that can improve learning development and delivery.
- Travel may be required on an as-needed basis, representing less than 5% of the role and with advance notice.
Requirements
- Experience in instructional design, training, content development, communications, enablement, or a related field, with a general understanding of adult learning principles and instructional methodologies.
- Strong verbal, written, and visual communication skills, with the ability to create and facilitate clear, engaging, and accessible learning experiences.
- Strong research, critical thinking, and organizational abilities, with the capacity to learn new subject matter quickly and manage multiple priorities.
- Proficiency with an LMS, Canva, PowerPoint, or comparable tools used to create polished visual and learning materials.
- Ability to work effectively both independently and collaboratively with cross-functional stakeholders and subject matter experts.
- Technical adaptability and willingness to learn new systems, platforms, tools, and technologies.
- Strong attention to detail and a commitment to accuracy, clarity, consistency, and quality.
- Background in health, wellness, dietary supplements, Customer Experience, or another regulated industry is a plus, particularly experience working with compliance-driven content.
- Willingness to develop knowledge of regulated or specialized subject matter when required.
- Ability to meet the physical requirements of the position, including occasionally lifting, carrying, pushing, or pulling up to 10 pounds; the role is primarily sedentary but may involve brief periods of movement.
Conditions
- Annual salary range of $60,000–$70,000 USD.
- Fully remote work environment.
- Full-time, salaried, exempt employment.
- Paid sick time.
- Paid holidays.
- Flexible paid time off.
- Paid volunteer time off.
- Medical, dental, and vision insurance.
- Flexible Spending Account (FSA).
- Company-matched 401(k) contributions of 4%.
- Eligibility for a discretionary bonus.
- Employee and immediate-family discounts on products after 60 and 90 days of employment.
- Opportunity to contribute to learning and development initiatives within a fast-growing organization.
- Collaborative environment with exposure to cross-functional teams, evolving products, and emerging learning technologies.