About the Company
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
About the Job
This position is needed to design, build, and optimize the core signalling infrastructure that powers real-time video communications for our customers. You will play a key role in ensuring high performance, reliability, and scalability of our video platform, enabling seamless and secure video experiences.
Responsibilities
- Design, implement, and maintain video signalling protocols and server components for real-time video calls (e.g., WebRTC, SIP, RTCP/RTP) in a highly scalable distributed system.
- Collaborate with cross-functional distributed teams and various stakeholders to deliver high-performance, low-latency media experiences.
- Ensure secure transmission and compliance with industry best practices (e.g., end-to-end encryption, privacy standards).
- Contribute to architectural decisions and code reviews, mentoring junior engineers as needed.
- Stay current with advancements in real-time communications and video technologies.
- Diagnose and resolve signalling and media operational issues, with opportunities to enhance existing troubleshooting processes and tools; build tools and analytics for call quality and debugging (e.g., log analysis, packet traces).
- Participate in the refinement of the team's ticket backlog, estimating work and follow Agile ceremonies.
Requirements
- 5+ years experience in Java.
- Experience with complex distributed systems or real time systems.
- Experience working in the cloud, AWS, Google, Azure.
- Experience with multi-threading, concurrency and asynchronous software development.
- Bachelors in Computer Science or equivalent experience.
- Support Video services as a part of on-call duties.
Conditions
- Remote role based in Ireland.
- Occasional travel for team gatherings or customer meetings.
- Competitive pay, generous time off, ample parental and wellness leave, healthcare, retirement savings program, and more.