About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Solutions Engineer based in France.
Responsibilities
- Support enterprise customers: Act as a trusted technical advisor throughout the customer lifecycle, providing technical support, relationship management, and guidance on platform adoption.
- Lead solution engagements: Own technical engagements end-to-end, including discovery calls, solution validation, RFPs, security questionnaires, demonstrations, and technical consultations.
- Drive pre-sales activities: Partner with Sales and Solutions teams to design solutions, communicate technical use cases, support evaluations, and help prospective customers achieve successful technical outcomes.
- Guide implementations: Lead enterprise customers through API integration, implementation, onboarding, and ongoing platform adoption.
- Translate customer requirements: Represent the needs of Turkish-speaking customers internally, translating complex business and technical requirements into clear specifications for global Product and Engineering teams.
- Serve as a product expert: Develop a deep understanding of the platform and communicate its capabilities effectively to technical, business, and executive stakeholders.
- Coordinate regional requirements: Work with local compliance, operations teams, vendors, regulators, and partners to understand market-specific requirements and ensure they are communicated effectively to global teams.
- Develop technical resources: Create solution documentation, implementation guidance, product materials, and Turkish-language collateral where appropriate.
- Support product evolution: Stay informed about product development and collaborate with Product teams to test and roll out new features for enterprise partners.
- Represent the business externally: Participate in customer meetings and regional activities, with travel across Turkey and EMEA as required.
Requirements
- Enterprise technical experience: 3+ years of experience supporting B2B or enterprise customers in Solutions Engineering, Sales Engineering, Technical Consulting, or a similar customer-facing technical role, ideally within API- or SaaS-focused businesses.
- API and integration expertise: Strong understanding of REST APIs, SDKs, software integration workflows, WebSockets, JSON, and tools such as Postman and Grafana.
- Language proficiency: Native or business-level Turkish with excellent customer communication skills and a strong understanding of Turkish business culture.
- English communication: Business-level English with the ability to collaborate effectively with globally distributed, cross-functional teams.
- Technical communication: Ability to translate complex technical concepts into clear, accessible explanations for both technical and non-technical audiences.
- Ownership and execution: Self-motivated and comfortable working independently, managing multiple priorities, and driving complex assignments through to completion with strong attention to detail.
- Customer orientation: Strong relationship-building skills and the ability to balance technical problem-solving with commercial and customer objectives.
- Fintech knowledge: Experience in fintech, capital markets, brokerage, securities, or financial APIs is highly desirable.
- Industry knowledge: Familiarity with brokerage, post-trade and settlement operations, regulatory environments, or working with broker-dealers and securities firms is a plus.
- Additional technical skills: Experience with FIX, OpenAPI, ReadMe, Metabase, or technical documentation platforms is advantageous.
- Commercial experience: Exposure to enterprise deal cycles and collaboration with Account Executives is a plus.
- Qualifications: US securities qualifications such as SIE or Series 7 would be beneficial.
- Learning mindset: Curiosity about financial markets and enthusiasm for developing deeper expertise in the securities industry.
Conditions
- Competitive salary and stock options.
- Health benefits to support your overall wellbeing.
- Home-office setup allowance: One-time USD $500 contribution for new hires.
- Monthly stipend: USD $150 per month provided through a company card.
- Global and distributed environment: Collaborate with colleagues and customers across multiple countries and regions.
- International exposure: Work closely with enterprise partners, vendors, regulators, and cross-functional teams across Turkey and EMEA.
- Career growth: Opportunity to expand your expertise across solutions engineering, fintech, APIs, enterprise technology, and financial infrastructure.
- Inclusive workplace: A diverse environment committed to equal opportunity and building teams with different backgrounds and perspectives.