About the company
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Responsibilities
- Set the portfolio-level narrative and category strategy for Autonomous IT solutions
- Drive the AI-native category play at an executive level: positioning, thought leadership, and external representation with customers, analysts, our customer advisory boards and the industry at large
- Work with a tremendously deep bench of talent across marketing, sales and product on the most exciting innovations
- Define integrated campaigns, GTM strategy alignment and activation at global scale
- Partner with global marketing organization to build pipeline at scale
Requirements
- Product marketer at your core, sharp on positioning, messaging, launches and go-to-market strategy, but operate at the altitude of a chief marketing officer
- Think across business units, set the category agenda rather than react to it, and cut through a world that is way too noisy
- Credible in front of a CIO and a first-week intern in the same afternoon, and move both to act
- AI curiosity and insight; have already built new ways of working with AI in your own workflow and in your team's and can show the work, not just talk about it
- Thrive on customer interaction, meeting with industry analysts, and the press
- Galvanize talent around a common mission and build trusted bonds across the organization
- Deeply understand technology and how it creates value for our customers
- Have a competitive streak; know your competition cold and play to pull away from the pack, not to keep pace with it
- Know how to build pipeline at scale in partnership with a broad and powerful marketing organization