About the company
Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents.
Responsibilities
- Owns the global training delivery function across customer, partner, and internal audiences.
- Owns instructor staffing and readiness strategy: balances FTE and ATP supply and forecasts skilling, language, and location needs through data analysis and cross-functional collaboration.
- Translates L&E delivery strategy into execution: FTE-first regional sufficiency, with ATP to fulfill additional needs.
- Leads the evolution of the delivery model toward AI-first operations and customized, customer-specific training.
- Influences cross-functionally across Training Ops, Curriculum and Certification, and field GTM.
- Sets Vision: Connects the team's daily delivery work to L&E's mission and to the shift toward an AI-first operating model.
- Sets Strategy: Sets 12-month goals, plans, and measures for delivery capacity and quality, and makes FTE-versus-ATP trade-offs grounded in demand data.
- Builds Teams: Hires, coaches, and develops a high-performing global instructor team, and builds the skilling pathways that keep instructor capability ahead of demand.
- Drives Execution: Delivers training at quality and at sustainable pace, running proactive, data-driven capacity planning in place of reactive intake.
- Champions Culture: Makes company-first capacity decisions and protects customer experience, including virtual-first scheduling that minimizes customer travel.
Requirements
- Multiple years of people-leadership directly managing technical instructors, including a global, multi-region team.
- Experience across the full training lifecycle: design, delivery, and evaluation.
- A track record building and scaling instructor capacity across both employed and partner or contract workforces.
- Proven technical depth in data, analytics, and AI; Databricks certification preferred.
- May occasionally support selling the training offering to customers; this is secondary to the staffing, skilling, and delivery-model mandate.
Conditions
- Pay range: Zone 1: $207,600 — $285,450 USD; Zone 2: $186,900 — $256,950 USD; Zone 3: $176,500 — $242,650 USD; Zone 4: $166,100 — $228,350 USD.
- Total compensation package may include eligibility for annual performance bonus, equity, and benefits.