About the company
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Responsibilities
- Spearhead the development and execution of the go-to-market strategy for data and analytics, aiming to drive revenue growth and optimize performance.
- Collaborate with cross-functional teams, including Product, Marketing, Solution Specialists, GTM, and Industry teams, to ensure strategies align with business objectives.
- As the global voice for sales and GTM efforts, champion data as the foundation of agentic AI.
- Lead the annual GTM planning process, partnering with Sales, Marketing, Finance, and Corporate Strategy, and develop business cases for growth initiatives.
Requirements
- Over 15 years of experience in sales, business development, and GTM at large enterprise companies, preferably in the data and analytics space.
- Proven enterprise software sales and leadership experience in a large, global, matrixed sales organization, with specialist sales experience preferred.
- Experience with hyperscalers such as Microsoft, AWS, Google Cloud, or Oracle Cloud preferred.
- Strong technical acumen in data and analytics, with experience in AI, including generative and agentic AI.
- Ability to work cross-functionally and serve as the go-to expert for Data and Analytics.
- Excellent communication skills with the ability to influence at all levels.
- Experience presenting to large internal and external audiences, including customer and partner events.
- Strong understanding of customer buying preferences, market dynamics, and key drivers to craft effective sales GTM strategies.
- Consistent track record of meeting and exceeding team quotas.
- Strong knowledge of sales techniques, customer interaction, and customer relations.
- Proficient in forecasting, financial metrics, ROI assessment, and market insights analysis.
- Proven track record of selling to large enterprise-level customers and established relationships at the C-suite level.
- Strong organizational, communication, teamwork, presentation, problem-solving, and time management skills.
- Experience in inspiring global, matrixed teams to follow best practices.
- Self-starter, who thrives in ambiguity, with a collaborative "win as a team" approach.
- Global role or international experience is a plus.
Conditions
- Work Personas: We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.