About the company
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Director Regional Practice based in the United States.
Responsibilities
- Lead regional operations and drive measurable performance improvements across a portfolio of physician practices in Ohio.
- Bridge the gap between practice-level operations, clinical leadership, and enterprise revenue cycle functions to strengthen financial performance and service delivery.
- Translate strategic priorities into actionable operating plans, using data-driven insights to improve patient access, billing, collections, and overall operational efficiency.
- Work closely with physicians, practice administrators, and cross-functional teams to foster accountability, resolve complex challenges, and standardize best practices across multiple locations.
- Coach regional leaders, strengthen stakeholder relationships, and ensure consistent execution of performance improvement initiatives.
- Develop and implement regional practice strategies aligned with enterprise priorities, establishing clear operational plans, performance objectives, and improvement initiatives across assigned Ohio locations.
- Establish regional performance baselines, monitor operational and financial indicators, and lead business reviews, performance action plans, escalations, and continuous improvement efforts.
- Drive improvements in patient access, billing, coding, collections, denial management, service delivery, and revenue cycle performance to strengthen financial outcomes and patient experience.
- Interpret operational and financial data, identify performance gaps and emerging trends, and translate findings into practical recommendations for process, staffing, technology, and resource improvements.
- Partner with enterprise teams across finance, revenue cycle, technology, operations, and clinical functions to resolve operational barriers and ensure effective implementation of improvement initiatives.
- Serve as a trusted advisor to physicians, practice administrators, clinical leaders, and senior executives, building strong relationships and aligning local needs with broader organizational objectives.
- Lead, coach, and develop regional leaders and team members, establishing clear expectations for accountability, communication, onsite engagement, issue escalation, and performance management.
- Develop repeatable operating procedures, playbooks, and performance management practices that promote consistency, efficiency, and accountability across multiple physician practices.
- Provide concise, data-driven updates on regional performance, operational risks, improvement progress, and resource requirements to senior leadership and relevant stakeholders.
- Lead operational changes, navigate competing priorities, resolve conflicts, and encourage adoption of improved processes while balancing enterprise standards with individual practice needs.
- Ensure regional activities align with organizational policies, contractual commitments, applicable regulatory requirements, and established operating standards.
- Drive measurable improvements in operational efficiency, patient access, service quality, and revenue cycle indicators while reducing recurring escalations and ensuring timely completion of improvement plans.
- Maintain a visible presence across assigned Ohio practices, with approximately 50% travel, including day trips and occasional overnight stays for practice visits, leadership meetings, implementations, and performance reviews.
- Support special projects and other duties as business needs and organizational priorities evolve.
Requirements
- Bachelor's degree in healthcare administration, business, finance, nursing, or a related field, or an equivalent combination of education and professional experience.
- At least seven years of progressive experience in healthcare operations, physician practice management, revenue cycle management, ambulatory care, or regional healthcare leadership.
- At least three years of people management or multi-site operational leadership experience, including responsibility for performance improvement and team development.
- Demonstrated success improving performance across multiple physician practices, healthcare facilities, or regional markets, with the ability to establish consistent operating standards and measurable accountability.
- Strong knowledge of physician practice operations and healthcare revenue cycle processes, including patient access, billing, coding, collections, denials, and service performance.
- Ability to interpret complex operational and financial metrics, identify root causes of performance gaps, and translate data into actionable improvement plans.
- Proven ability to build trust and collaborate effectively with physicians, practice administrators, clinical leaders, regional managers, and senior executives.
- Strong business judgment, disciplined prioritization, and the ability to balance enterprise objectives.
Conditions
- Remote-based opportunity
- Approximately 50% travel across Ohio