About the company
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
Responsibilities
- Functional Configuration: Execute hands-on configuration of Workday Time Tracking and Absence Management. Build and update standard leave plans, holiday calendars, time entry codes, and basic routing rules.
- Issue Resolution & Ticket Management: Manage and resolve technical support queries and bugs via Jira. Troubleshoot user errors, correct localized accrual issues, and maintain the day-to-day functional health of the T&A module.
- Stakeholder Support: Partner with regional People Operations teams (Americas focus) to understand their operational bottlenecks and implement system adjustments that improve employee experience and ensure local compliance.
- Testing & Documentation: Conduct rigorous unit and regression testing for Workday bi-annual releases and internal feature deployments. Maintain clear, up-to-date documentation for all T&A configurations.
- Data & Reporting: Build and maintain custom reports to support People Operations in tracking absence liabilities, time-off balances, and operational metrics.
Requirements
- Workday Configuration Experience: Proven hands-on experience configuring Workday HCM, with a specific focus on Absence Management and/or Time Tracking modules.
- Execution Focus: Strong ability to manage routine ticket maintenance, execute standard configuration tasks, and deliver reliable solutions under the guidance of senior technical leads.
- Problem-Solving Mindset: Analytically minded—capable of investigating discrepancies in time-off accruals or time-entry errors and applying logical fixes.
- Communication: Exceptional ability to translate system logic into simple language for regional People Operations stakeholders and employees.
- Engineering Values: An egoless approach to work, a deep focus on employee data security/confidentiality, and a commitment to high-quality testing and peer review.
- Advanced English
Nice to Have
- Familiarity with Jira and Confluence for tracking work and maintaining system documentation.
- Workday Pro certifications in Absence or Time Tracking.
- Experience supporting HR technology in a fast-paced, global environment.
Conditions
- RSU’s in a rapidly growing company
- Flexible working model – During the first six months, you’ll be in office most days of the week to become fully immersed in Wise’s culture and ways of working.