Delivery Solutions Architect

Databricks is on a mission to empower customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform.

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams
• Provide internal and external updates - KPI reporting on the status of usage and customer health

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI
• Programming experience in Python, SQL or Scala
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience
• Can travel up to 30% when needed

• Pay range: $180,000 — $247,500 USD
• Total compensation package may include annual performance bonus, equity, and benefits