Tamatem Plus provides payment solutions and commerce tools that help businesses reach customers across the MENA region.
Connects merchants to local payment methods and supports payment integrations and operations across multiple markets.
Responsibilities
Own a product module from identifying business objectives and merchant problems through development, launch, documentation, and ongoing improvement.
Lead product discovery by gathering merchant requirements, assessing market needs, and researching how payment providers solve similar problems.
Contribute to roadmap planning, sprint prioritization, release planning, and product decisions.
Translate business and merchant requirements into product requirements, user stories, payment flows, and acceptance criteria.
Manage payment integrations with providers, acquiring banks, wallets, and alternative payment methods from assessment through production launch.
Review provider API and integration documentation to understand capabilities, requirements, and payment flows.
Work closely with engineering teams to clarify integration requirements and investigate issues.
Understand API requests and responses, webhook payloads, transaction statuses, error messages, and basic technical logs.
Track product metrics including payment success and authorization rates, checkout conversion, failure reasons, processing costs, refunds, chargebacks, and settlement performance.
Support user acceptance testing, production readiness, and post-launch monitoring.
Prepare product documentation, release notes, and enablement materials.
Requirements
Bachelor's degree in Engineering, Business, Computer Science, Information Systems, Finance, Economics, or related field; master's degree an advantage.
At least 5 years of professional experience, including at least 2 years in product management.
Experience at a payment service provider, payment gateway, acquiring bank, fintech company, or similar business.
Experience contributing to the development, launch, or management of a payment solution.
Practical experience managing integrations with payment providers, acquirers, banks, wallets, or alternative payment methods.
Comfort reading API documentation and understanding integration concepts such as API requests and responses, JSON payloads, webhooks, transaction statuses, error codes, retries, and timeouts.
Ability to work effectively with engineering teams without writing code.
Strong skills in writing product requirements, user stories, and acceptance criteria.
Data-driven and detail-oriented approach.
Ability to collaborate with Engineering, Operations, Finance, Compliance, Commercial teams, external providers, and merchants.