About the Team / Product at Justworks
The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value.
Responsibilities
- Own and drive the product vision and roadmap for your respective teams within the Product Foundations mission, consisting of Core Product, Communications, and Reporting / Analytics squads.
- Align strategy and execution by turning company objectives into actionable team goals and OKRs.
- Partner deeply with other Technology teams, Marketing, and Revenue leadership to develop a best-in-class user experience inside and outside Justwork’s product.
- Ensure products and features are delivered on time, within scope, and with high quality.
- Lead customer-focused product development from ideation to execution while ensuring the customer’s voice guides scope and priorities.
- Build and coach your team in customer-centric practices, promoting consistent, customer-driven processes throughout the PDLC.
- Improve product performance by analyzing launch results and metrics, gathering feedback from customer and prospect-facing teams, sharing insights, and planning iterative enhancements that align with business goals.
- Advocate for robust technical roadmaps by understanding engineering perspectives, balancing technical debt, and collaborating on future-flexible architectures.
- Communicate effectively with stakeholders and leadership, providing updates on product status, timelines, and outcomes.