About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director, National Accounts based in the United States.
This is a senior commercial leadership opportunity focused on accelerating growth, profitability, and customer retention across major North American accounts.
Responsibilities
- Lead sales strategy execution and overall commercial performance across assigned national accounts.
- Develop comprehensive account strategies that drive revenue growth, profitability, customer retention, and long-term partnership value.
- Build and maintain strong executive-level relationships with key decision-makers, influencers, and stakeholders within major customer organizations.
- Identify and pursue business development opportunities that expand account penetration, increase customer value, and accelerate growth.
- Partner with regional and global teams to align commercial priorities, execute strategic initiatives, and support new product launches.
- Lead customer and internal business reviews, performance assessments, strategic planning sessions, and account planning activities.
- Analyze sales performance, KPIs, financial results, and market trends to identify opportunities and implement corrective actions where required.
- Negotiate commercial agreements and contribute to contract discussions while pursuing mutually beneficial outcomes.
- Identify opportunities to improve operational efficiency, customer experience, account economics, and overall profitability.
- Lead high-impact projects and strategic initiatives designed to strengthen customer partnerships and support sustainable business growth.
- Provide leadership, coaching, and direction to teams and cross-functional partners involved in national account initiatives.
Requirements
- 10+ years of experience in sales, business development, national account management, or broader commercial leadership roles.
- Proven track record of managing large, complex strategic or national accounts and delivering significant revenue growth.
- Master’s degree preferred.
- Strong commercial, financial, and business acumen, with the ability to interpret performance metrics and convert insights into actionable strategies.
- Demonstrated ability to establish credibility, influence decisions, and build lasting relationships with executive-level stakeholders.
- Experience leading cross-functional initiatives and collaborating effectively within global, matrixed organizations.
- Excellent communication, negotiation, presentation, and relationship-building capabilities.
- Strong leadership and coaching skills, with the ability to develop talent and align teams around shared objectives.
- Strategic and analytical mindset combined with a strong focus on continuous improvement and measurable outcomes.
- Highly organized and capable of managing multiple priorities in a fast-paced, complex environment.
- Proficiency with Microsoft Office Suite.
- Fluent in English.
- For remote/hybrid work, reliable internet connectivity of at least 200 Mbps download and 10 Mbps upload is required.
- Willingness to learn and take on new challenges, even when not every listed qualification is already in place.
Conditions
- Base salary range of $160,000–$200,000.
- Eligibility for an annual bonus.
- Medical, dental, and vision coverage.
- Health Savings Account (HSA), Health Reimbursement Account (HRA), and Flexible Spending/Dependent Care Accounts.
- Telehealth options.
- 401(k) plan with company matching.
- Company-paid life and AD&D insurance, with supplemental coverage options.
- Company-paid short- and long-term disability coverage, with buy-up options.
- Accident and hospital indemnity coverage.
- Legal and identity theft assistance.
- Paid time off or applicable sick and vacation leave, floating Diversity Day, and paid holidays.
- Paid parental bonding leave.
- Employee Assistance Program, including 24/7 mental health support and counseling sessions.
- Internal career development and advancement opportunities.
- Tuition reimbursement.
- Hearing aid discounts for employees and family members.
- Internal employee recognition platform.
- Flexible remote/hybrid work arrangements, subject to role and location requirements.