About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Quantitative Analyst – Customer Lifecycle & Retention based in the United States.
Responsibilities
- Identify, size, and prioritize analytical opportunities that can improve customer conversion, retention, follow-up, recapture, revenue, and broader business outcomes.
- Develop meaningful KPIs, reporting frameworks, and measurement strategies to evaluate customer lifecycle performance and business initiatives.
- Design and support experimentation and statistical measurement approaches to assess the impact of changes, campaigns, and operational strategies.
- Partner directly with senior stakeholders across Sales, Operations, Marketing, and Servicing to understand business challenges and translate them into analytical solutions.
- Build, maintain, and optimize complex T-SQL analyses and data solutions to answer strategic and operational questions.
- Analyze large and complex datasets to identify trends, drivers, opportunities, and potential risks.
- Translate quantitative findings into clear, actionable recommendations that support business and revenue decisions.
- Develop effective data visualizations and reporting that make complex analytical insights accessible to business and executive audiences.
- Independently take ownership of ambiguous or high-priority analytical problems and move projects rapidly from concept to actionable outcomes.
- Provide analytical leadership, technical guidance, and mentorship to other analysts.
- Collaborate across functions to ensure analytical recommendations are effectively implemented and measured.
Requirements
- 7+ years of relevant analytics, quantitative analysis, business intelligence, or similar experience.
- Advanced proficiency in T-SQL and experience working with complex data sets and analytical data solutions.
- Strong experience with data visualization and the ability to communicate quantitative findings through clear, compelling reporting.
- Demonstrated expertise in experimentation, statistical analysis, and measurement methodologies.
- Strong problem-solving abilities, with the capacity to structure ambiguous problems and develop practical, data-driven solutions.
- Excellent business judgment and ability to connect analytical findings with customer, operational, and financial outcomes.
- Strong executive communication skills, with the ability to present complex analytical concepts clearly to senior stakeholders.
- Ability to work independently, take ownership of high-impact initiatives, and operate with urgency and a bias toward action.
- Strong collaboration skills and experience partnering with stakeholders across multiple business functions.
- Ability to provide technical and analytical guidance to other analysts while remaining hands-on with individual contributor responsibilities.
- Reliable high-speed internet suitable for remote work, with a cable or fiber connection and Ethernet capability. Minimum connection requirements vary based on household usage, with higher speeds required for shared or heavy-use environments.
Conditions
- Annual compensation generally ranging from $140,000 to $165,000.
- 401(k) retirement plan.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Disability insurance.
- Paid time off.
- 12 paid holidays per year.
- Paid training.
- Employee discounts.
- Referral program and referral bonuses.
- Fully remote work opportunity within the United States.