About the company
ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow—helping 85% of the Fortune 500 work smarter, faster, and better.
Responsibilities
- Monitor, analyze, and optimize cloud spending across AWS, GCP and Azure.
- Collaborate with Engineering teams to implement cost-effective cloud solutions.
- Develop and maintain cloud cost forecasting models.
- Manage commit-based-discounts to optimize long-term costs.
- Provide visibility and insights into cloud expenses through dashboards and reports.
- Define and implement cost allocations to measure unit-metrics of cost per customer and cost per instance.
- Define and promote best practices for cloud cost governance.
- Identify opportunities for automation and process improvement in cost management.
- Work with cloud service providers on demand planning and capacity reservation.
- Collaborate with GTM team on customer migration planning and tracking.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years experience in a relevant field (e.g., Finance, IT, Cloud Computing, or Business); or equivalent experience.
- Minimum of 5 years of proven experience in a FinOps or cloud financial management role.
- Hands-on experience with AWS, GCP, Azure, or other cloud providers is a strong plus.
- Deep knowledge of cloud cost management tools (e.g., AWS Cost Explorer, Google Cloud Billing).
- Strong experience in financial forecasting, budgeting, and enterprise-level cost optimization strategies.
- Ability to lead cross-functional initiatives and partner closely with Engineering, Finance, and Executive Leadership teams.
- Full professional proficiency in English (mandatory).
Nice to Have
- FinOps Certified Practitioner or AWS Certified Cloud Practitioner.
- Experience with automation tools for cost management.
Conditions
- Base pay of $165,500 - $289,600, plus equity (when applicable), variable/incentive compensation.
- Work Persona: Flexible.