Program Manager

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

• Help the VALORANT Mobile product team prioritize complex work across multiple initiatives, functions, and partner teams by creating clarity on goals, trade-offs, ownership, and actionable next steps
• Facilitate alignment across Riot and external stakeholders by identifying the right decision-makers, driving discussions to clear outcomes, and helping the team navigate complex cross-functional dependencies and escalation paths
• Help reshape the current greenlight process across different types of features and content for VALORANT Mobile, to evolve the steps, methods, and collaboration model as the game, its operating needs, and its stakeholder landscape continue to change post-launch
• Drive cross-functional coordination for regular patches and major moments, ensuring teams stay aligned on scope, timing, dependencies, and readiness
• Build and maintain strong operating systems, including trackers, planning rituals, decision logs, communication loops, and escalation paths that improve team visibility, accountability, and follow-through
• Proactively identify risks, blockers, and dependency gaps early, then work with partners to resolve issues and keep strategically important work moving
• Build effective working relationships across Riot and external partners, while communicating priorities, status, risks, and decisions clearly to leadership and stakeholders over time

• 6+ years of experience in program management, project management, production, operations, or a related role in game development, live services, or similarly cross-functional environments
• Demonstrated experience driving high-complexity, strategically important cross-functional programs from planning through execution
• Strong prioritization and problem-solving skills, with the ability to turn ambiguity, competing goals, and incomplete information into clear action plans
• Excellent facilitation, communication, and stakeholder management skills, with experience guiding teams toward decisions and alignment across complex or contentious spaces
• Experience building or improving processes, planning rituals, and workflow systems that increase transparency, predictability, and execution quality
• Experience working with distributed teams and external or co-development partners across different cultures, incentives, and working styles
• Proven ability to identify risks early, manage dependencies, and drive mitigation plans across multiple workstreams
• Strong documentation and operational tool fluency, including Google Docs, Google Sheets, Slides, Airtable, Jira, Trello, or similar systems
• Fluency in both English and Mandarin

• Desired qualifications include experience working on tactical shooters, competitive multiplayer games, or mobile live service products; experience improving approval workflows, collaboration models, or operating processes across internal and external teams; experience working in a large, matrixed, and globally distributed organization; familiarity with live game development rhythms such as patch planning, release readiness, seasonal beats, and ongoing cross-team execution support; passion for VALORANT and strong instincts for how to help teams work effectively in service of a great player experience.