About the company
ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.
Responsibilities
- Lead and guide the development team in the design and implementation of data platform solutions.
- Writing highly scalable code leveraging best practices on concurrency and memory utilization.
- Shape and execute data management strategies, ensuring scalability, efficiency, and security.
- Collaborate with cross-functional teams to define and implement data-related initiatives.
- Explore and experiment with challenging data problems including but not limited to data loss detection & recovery.
- Champion data best practices and security standards across the organization.
- Monitor and optimize data performance, troubleshooting and implementing improvements as needed.
- Stay current with the latest data storage and management technologies.
- Drive the use of AI to solve the most difficult data and distributed systems problems at scale; be a strong voice on guardrails and process for AI-led software development across the team.
- Act as a technical leader, providing mentorship and fostering a culture of innovation and continuous improvement.
Requirements
- 15+ years of software development experience within a high-traffic, cloud-based environment.
- Proficiency in Java programming and strong expertise in data structures and algorithms.
- Proficiency with concurrency and parallel programming concepts.
- Deep knowledge of databases, data modeling, and data storage technologies.
- Strong relational database experience to handle large amount of data on relational systems.
- Hands-on experience with writing and deploying java services in Kubernetes environments.
- Strong understanding of cloud-based and distributed systems.
- Experience with distributed storage systems such as S3 and Apache Iceberg at scale is a strong plus.
- Proven experience in leading and mentoring engineering teams.
- Familiarity with ServiceNow platform is a plus.
- Excellent problem-solving and communication skills.
- Working knowledge of JavaScript is beneficial for cross-functional collaboration.
- Track record of applying AI to hard distributed-systems problems, with strong judgment on guardrails/process for AI-led development; MCP/A2A platform experience is a plus.