About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a ServiceNow FSO Developer based in Canada.
Responsibilities
- Design, configure, develop, and maintain ServiceNow Financial Services Operations applications and workflows
- Build and customize applications using App Engine Studio
- Develop business rules, client scripts, UI policies, Flow Designer flows, Integration Hub spokes, and Script Includes
- Design and implement integrations between ServiceNow and external platforms using Integration Hub
- Develop REST and SOAP integrations when suitable Integration Hub spokes are unavailable
- Design API-led integration architectures, MID Server solutions, and reliable data synchronization patterns
- Apply ServiceNow best practices, CSDM principles, and platform governance standards across solutions
- Leverage ServiceNow AI and automation capabilities to improve operational efficiency and streamline processes
- Work directly with business stakeholders to understand operational challenges and identify automation opportunities
- Develop custom dashboards, reports, and Performance Analytics indicators to track vulnerability KPIs, trends, and operational performance
- Contribute to scalable, maintainable, and well-governed ServiceNow implementations
Requirements
- 10+ years of hands-on ServiceNow development experience
- At least 2 years of experience implementing ServiceNow FSO or CSM solutions
- Strong experience with ServiceNow application development, configuration, scripting, workflows, and automation
- Hands-on expertise with App Engine Studio, Flow Designer, Integration Hub, Script Includes, business rules, client scripts, and UI policies
- Strong experience designing REST and SOAP integrations and API-led integration architectures
- Knowledge of MID Server architecture and data synchronization patterns
- Solid understanding of ServiceNow best practices, CSDM principles, and platform governance
- Experience creating dashboards, reports, and Performance Analytics indicators
- Ability to understand business requirements, identify operational challenges, and translate them into effective technical solutions
- Familiarity with ServiceNow AI and automation capabilities
- Strong analytical, problem-solving, communication, and stakeholder-management skills
- ServiceNow Certified System Administrator (CSA) certification
- ServiceNow Certified Application Developer (CAD) certification
- Certified Implementation Specialist – Customer Service Management (CIS-CSM) certification
Conditions
- Salary of $130,000 per year
- Full-time remote position
- Opportunity to work on ServiceNow Financial Services Operations and Customer Service Management solutions
- Exposure to advanced ServiceNow integrations, automation, AI capabilities, and API-led architectures
- Opportunity to collaborate directly with business stakeholders on operational transformation and process automation
- Work with enterprise-scale ServiceNow applications, workflows, and platform governance practices