About the company
Bolna is a platform to seamlessly build and deploy multilingual human-like Voice AI Agents capable of handling inbound and outbound calls. Built for enterprises and fast-scaling teams handling high-volume phone workflows across recruitment, support, operations, and collections. Bolna dynamically routes each call across the best ASR, LLM, and TTS models by language, latency, and cost.
Responsibilities
- End-to-end product experiences: Convert user needs into high-impact UI flows, visual designs, and lightweight brand assets. Own the journey from vision to execution to launch.
- Funnel analytics & ideation (The "PM Hat"): Analyze user drop-offs, ideate on funnel improvements, and use metrics to inform design decisions.
- Pattern recognition: Spot recurring friction points in how customers build or deploy agents, name the underlying abstraction, and design a scalable UI solution for the core platform.
- Cross-functional collaboration: Work deeply with engineers to balance user needs, business goals, and technical constraints. Maintain a high design bar while moving fast.
Requirements
- Product & Analytics sense: Think deeply about why a feature exists, how it impacts conversion funnels, and how to measure its success.
- Visual & UX craft: Strong ability to design clean, intuitive interfaces for complex, data-heavy workflows.
- Execution instinct: A strong bias toward shipping and getting things into users' hands. Comfort working through ambiguity in an early-stage product.
- Bonus: The ability to get into the technical details with engineering partners.
- Portfolio demonstrating problem-solving process.
Conditions
- Innovative culture: part of a generational opportunity to define the trajectory of AI.
- Growth paths: dynamic team with countless opportunities to drive impact.
- Learning & development: proactive support for professional development and hands-on mentorship.