About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a AI Integrator based in South Africa.
Responsibilities
- Analyze client workflows, operational processes, and business requirements to identify opportunities for AI integration and automation.
- Coordinate pilot implementations involving AI copilots, agents, retrieval-augmented systems, and other AI-powered solutions.
- Collaborate with AI specialists to design, configure, test, and deploy workflows tailored to client data, processes, and priorities.
- Integrate prompt libraries, memory structures, user interfaces, and AI capabilities into business platforms such as CRM, ERP, and customer support systems.
- Partner with AI design specialists to ensure user-facing agents deliver appropriate behavior, tone, functionality, and user experience.
- Monitor AI solution adoption, gather feedback from users, and continuously improve workflows and configurations after launch.
- Support change management and client enablement activities, helping teams understand, adopt, and effectively use new AI-powered solutions.
- Document systems, workflows, configurations, and implementation processes to ensure clarity, scalability, and long-term maintainability.
- Coordinate implementation activities across technical and non-technical stakeholders while keeping projects aligned with business objectives and expected outcomes.
Requirements
- Bachelor’s degree in Information Systems, Business Technology, Engineering, or a related discipline.
- 3+ years of experience in process design, systems integration, product implementation, digital transformation, or a similar field.
- Hands-on experience configuring AI agents, copilots, automation platforms, or workflow solutions such as Zapier, LangChain, Azure AI, or comparable technologies.
- Familiarity with prompt engineering, API orchestration, AI workflow design, and AI lifecycle processes.
- Strong understanding of how AI technologies can be operationalized across business functions, systems, and workflows.
- Ability to collaborate effectively with technical teams, business stakeholders, and clients, translating complex technical concepts into practical solutions.
- Strong systems-thinking, documentation, project coordination, and problem-solving abilities.
- Experience with low-code/no-code platforms is a plus.
- Highly detail-oriented, with a strong focus on business value, usability, adoption, and measurable outcomes.
- Comfortable working in an evolving environment where AI technologies and implementation approaches continue to develop.
Conditions
- Comprehensive training and hands-on mentorship in AI development and implementation.
- Opportunities to grow professionally within the rapidly expanding AI industry.
- Collaborative environment working alongside experienced AI professionals and multidisciplinary teams.
- Opportunity to contribute to innovative AI projects that transform business operations.
- Flexible remote work environment focused on results and outcomes.
- Competitive benefits designed to support personal, professional, and financial well-being.
- Exposure to cutting-edge AI agents, automation, copilots, and enterprise implementation projects.