О компании
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole.
Обязанности
- Own incidents and executive escalations end-to-end during your coverage hours
- Actively monitor public social channels for brand mentions
- Communicate crisply with internal stakeholders
- Write clear post-incident reports
- Help iterate on the team's playbooks and response templates
Требования
- 6+ years of experience in community operations or related roles
- Direct experience running incidents or escalations
- Excellent judgment under pressure
- Sharp written communication skills
- Familiarity with social listening tooling
Условия
- Visa sponsorship available
- Hybrid work policy