About the company
Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Founded in 2007 with a mission to give power to the patient.
Responsibilities
- Utilize the internet, AI tools, and proprietary applications to execute and improve operational workflows across product and acquisition marketing projects (e.g., SEO, Patient CRM, SPO/offline campaigns).
- Conduct thorough data verification through both structured and unstructured research to ensure accuracy, completeness, and consistency.
- Meet or exceed defined performance metrics for productivity and accuracy, maintaining clear logs and dashboards where applicable.
- Proactively communicate process-related challenges, glitches, or blockers to the team lead, and ensure timely, professional responses to emails and other channels.
- Stay current on relevant guidelines, SOPs, and policies; apply updates promptly and document changes.
- Contribute to ad hoc and short-term projects, aligning deliverables with requirements, timelines, and quality expectations.
- Participate in and support project development with a focus on data integrity and workflow optimization, including identifying opportunities to implement AI-driven automation.
Requirements
- At least a bachelor's degree from a reputed institution (good percentage or a minimum of 60% in 10th/12th/graduation and above).
- 0-2 years of work experience.
- Familiarity with MS Excel, MS Word, and AI-driven tools (e.g., ChatGPT, other LLMs), plus strong web research techniques.
- Superior verbal and written communication skills in English.
- A quick learner with adaptability to new changes.
- Keen analytical abilities, thorough attention to detail, and a focused approach.
- Excellent interpersonal skills and the ability to work both collaboratively and independently.
Conditions
- An incredible team of smart and supportive people.
- A competitive compensation package, including attractive medical insurance.
- Amazing perks – catered lunch every day, Ping Pong, etc.
- Daycare/creche facility for kids.
- Corporate wellness programs with Headspace.
- Cellphone and wifi reimbursement.
- Competitive parental leave.
- Sabbatical leave (over 5 years).
- Annual sponsored health check-ups.