About the company
Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience. Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
Responsibilities
- Partner Recruitment and Growth: Identify, sign, and grow leading service partners across Eastern Europe, using your existing network to speed up market entry.
- Joint Business Planning: Build shared business plans with partners that align goals and strategy, and turn them into co-selling, referral, and implementation wins.
- Partner Go-to-Market: Lead joint marketing and sales efforts with partners to bring Parloa's AI solutions to market with confidence.
- Partner Performance: Run regular check-ins and quarterly business reviews to track progress against goals and speed up partner-driven growth.
- Cross-Functional Alignment: Work with sales, marketing, and product teams so partner priorities, messaging, and goals stay aligned.
Requirements
- 8+ years of experience in partner management, channel sales, or strategic alliances within SaaS, contact center, or AI companies.
- A proven track record of entering new markets and building partner programs from scratch.
- A deep, existing network of partners and enterprise decision-makers across Eastern Europe.
- Strong credibility with C-level executives and senior stakeholders, with the ability to build trusted, long-term relationships.
- Professional fluency in German and English; any Eastern European language is a strong plus. Being based in Germany (ideally Berlin or Munich) is a plus.