About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Enterprise Solutions Engineer based in Canada.
Responsibilities
- Partner with Account Executives to strengthen the technical aspects of enterprise sales opportunities and help customers understand the value of AI-powered solutions.
- Work directly with technical contacts at prospective and existing customers to understand their requirements, provide tailored guidance, and architect appropriate integrations.
- Design and deliver compelling technical demonstrations that clearly communicate product capabilities, use cases, and business value.
- Develop technical enablement materials, documentation, and resources that improve the effectiveness and technical fluency of sales teams.
- Build self-service tools and resources that enable customers to implement integrations and solutions with greater independence.
- Identify recurring integration patterns, customer challenges, and opportunities for standardization, then collaborate with product teams to turn them into scalable capabilities.
- Continuously improve internal processes and technical workflows so customer solutions can be delivered efficiently across a growing enterprise customer base.
Requirements
- Demonstrated enthusiasm for AI, emerging technologies, and customer-facing technical solutions.
- Experience working directly with customers on technical problems, whether professionally, through projects, student organizations, or other relevant environments.
- Strong technical foundation in software development, software architecture, APIs, and common integration patterns.
- Proficiency in Python and the ability to understand, prototype, and communicate technical solutions effectively.
- Ability to identify patterns across customer challenges and determine which solutions can be standardized, documented, or scaled.
- Strong customer empathy and the ability to balance the needs of customers, sales teams, and product stakeholders.
- Excellent communication skills, with the ability to explain complex technical concepts clearly and adapt messaging to technical and non-technical audiences.
- Strong problem-solving skills, curiosity, adaptability, and a practical approach to designing solutions in a fast-changing AI environment.
- Ability to work independently while collaborating effectively across distributed, cross-functional teams.
Conditions
- Fully remote work arrangement, with the role available across Canada.
- Opportunity to work at the forefront of voice AI and enterprise technology in a high-growth environment.
- High degree of autonomy, rapid experimentation, and a culture focused on impact rather than hierarchy.
- Professional growth opportunities across technical, customer-facing, product, and commercial areas.
- Annual discretionary stipend dedicated to learning and professional development.
- Annual discretionary stipend to support opportunities to connect and travel with colleagues.
- Company-wide annual offsite bringing teams together in different locations.
- Monthly co-working stipend for employees who are not located near a primary office hub.
- Access to a global, multidisciplinary team working across AI research, engineering, product, sales, and customer deployment.