Threat Response Engineer

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

• Perform investigations into detected threats and leverage security products to analyze, contain, and remediate threats in customer environments
• Provide customers with thorough reports of actions taken to ensure clarity on environment cleanup and protection strategies
• Identify and implement effective response strategies to further enhance the security posture of the customer base
• Collaborate with Detection Engineering, Threat Hunting, Intel, and Product teams to develop innovative methods for timely threat remediation
• Prioritize and execute tasks effectively in a fast-paced operational environment while participating a 24x7 on-call rotation

• Very strong analytical and problem-solving skills demonstrated through direct experience responding to security events and threats
• Mastery of Endpoint Detection and Response (EDR) products including CrowdStrike, Microsoft Defender for Endpoint, SentinelOne, or CarbonBlack
• Deep understanding of internal system functionality for Windows and MacOS operating systems
• Demonstrated understanding and experience with AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• Professional and articulate communication skills with the ability to provide clear technical documentation
• Ability to work Monday - Friday 8:00am - 4:00pm MT and ability to participate in a recurring, monthly on-call rotation

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement