About the company
Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform. We operate in around 70 countries worldwide, headquartered in Berlin, Germany.
Responsibilities
- Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication
- Understand Partners' business goals and challenges to provide strategic guidance and support
- Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo
- Drive rapid revenue growth through smart promotions, high-impact marketing activations and menu optimization
- Take ownership of partner revenue performance, driving measurable growth
- Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service
- Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales
Requirements
- 2+ years of experience in high-performance account management or business consultancy; preferably in FMCG, food-hospitality, or on-demand delivery industry
- Bachelor in Business Administration, Marketing, Industrial Engineering or is a plus
- Motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage
- Problem solver, data-driven with an analytical approach based on details
- Highly organized, proactive individual with strong time management and prioritization skills
- Good knowledge of internal tools such as Google suite; Salesforce is a plus
- Native level of Italian is required as well as proficiency in English
Conditions
- 30% quarterly performance bonus
- Top-notch private health insurance
- Monthly Glovo credit
- Discounts on transportation, food, and even kindergarten expenses
- Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year
- Enhanced parental leave, and office-based nursery
- Online therapy and wellbeing benefits