About the company
Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. Acumatica is different by design and purposely built to help small and midsized companies thrive in today’s digital economy. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities. In May of 2025, Acumatica was acquired by Vista Equity Partners.
Responsibilities
- Support the AI product line life cycle from strategic planning to tactical activities.
- Coordinate with development and marketing teams through market requirements, user and buyer personas, product planning, and communication.
- Help create, maintain, and present internal/external AI product roadmaps.
- Support business cases for AI initiatives and objectives, ensuring senior management has the information necessary to make informed decisions.
- Support end-to-end delivery of AI functionality across the platform.
- Perform market analysis including research, technology assessment, competitive landscape and analysis, and identification of AI-related market problems.
- Contact and visit existing Customers and Partners to gather requirements and gain market knowledge on AI use cases.
- Participate in events, seminars, and customer demos.
- Document and present market and product requirements.
- Communicate conceptual ideas and design rationale for AI features.
- Support new product release activities and coordination across the organization.
- Support customer demos, interviews, and onboarding/setup for AI features.
- Support application teams, VARs, and ISVs in the enablement of AI tools built by the Platform AI team.
- Identify beta customers and support the beta and managed availability release processes.
- Review documentation and training materials and provide feedback and guidance to Education teams.
- Review output of the Quality Assurance group to ensure AI features are built and delivered to a high level of customer satisfaction.
Requirements
- Exposure to ERP, SaaS, or business application concepts (through coursework, internships, or prior experience).
- At least 1-3 years' experience in a product management, business analyst, product owner, development, coordination, and/or delivery role within business applications.
- A unique blend of business and technical curiosity.